All reviews
Service is exceptional and the place is really beautiful. Food is also amazing.
Rangetsu was absolutely beautiful. It exceeded my expectations of a Japanese luxury hotel. The staff was especially conscientious and kind.
The public bath wasn’t quite what I expected. In particular, I thought there was an outdoor bath available. The facilities were otherwise lovely—clean and luxurious.
The suite was unreal. So amazing and HUGE. And it wasn't just clean. It was EXCEPTIONALLY clean. Like, I've maybe been in few rooms that were this spotless. Not a speck of dust or crumb to be seen. The staff was unbelievable from the first step out of our taxi. They swarmed and we had 3-4 people taking our bags, guiding us inside, settling us in with tea and cookies. Every question, call, and inte...
Not much to be honest. I don't give perfect scores and if I had to nitpick - I'd say the food? But only because we're two Americans and not used to some of the traditional fare. Not their fault, it's ours. Beds were a bit firm for my liking but my wife loved them.Read more
Authentic Japanese welcoming in traditional surroundings with modern touches. Enjoyed our in-room spa overlooking the rear garden with enough privacy (out in open air).
The location is amazing - right next to the river
The menu was very authentic and traditional - which was a massive plus, but some of the dishes were a very different experience from the western diet / palate and probably an acquired taste.
Our stay was a real highlight of our time in Japan. The atmosphere was calm and welcoming, the room was beautifully designed with traditional touches, and the service was attentive and thoughtful throughout. We also opted for the traditional dinner (an additional cost), which turned out to be a great choice. The hotel reached out in advance to check for any dietary requirements, and each course wa...Read more
Breakfast was interesting. Authentic Japanese. Presented really well. Had a fun time having it.
It was fine.
Warm and helpful staff, great hospitality, cosy and well-designed room, and impressive in-room onsen - the fine detail has exceeded my expectations. Staff volunteered to take photo in the front terrace. She got impeccable photo-shooting skills (with my iPhone 13 Pro Max) and I don’t need to touch up the photos at all. As a totally amateurish iPhone user I do have a lot to learn from her. A bit pit...
Everything is awesome.Read more
You have to enjoy ones you are in Kyoto, that’s why Japan is the best in hospitality… from receptionist to the Chefs. Really fantastic atmosphere and hospitality. Thank you.
