Royal Palms Resort and Spa
5 stars
8.8
Very good
(335)
5 stars
Updating price...

Royal Palms Resort and Spa

5 stars
5200 East Camelback Road, Phoenix, AZ 85018
8.8
Very good
335 reviews
Updating price...

Overview

Rating
Luxury Phoenix resort in Camelback East with a full-service spa Along with a full-service spa, this resort has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. RExpedia Group
Luxury Phoenix resort in Camelback East with a full-service spa Along with a full-service spa, this resort has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.8
Very good
Based on 335 verified guest reviews

Available rates

Fri 5/9
Sat 5/10

The neighborhood - Camelback East

5200 East Camelback Road, Phoenix, AZ 85018

What's nearby

  • Shemer Art Center5 min walk

Reviews

8.8
Very good
335 verified ratings
Wonderful
238
Very good
40
Good
21
Okay
12
Fair
9
Mediocre
2
Poor
13

Summary of reviews

Pros (+)
  • The view of camelback mountain from our room and the spa and the food!in 1 review
  • Lovely welcome champagne offered.in 2 reviews
  • The pool area is a bit smallin 4 reviews
Cons (-)
  • Room smelled like dirty feet!in 2 reviews
  • Halls smelled musty.in 1 review
  • We were not advised that you had to request room cleaning/servicein 1 review
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Score by provider

All reviews

10
Wonderful
Verified Hotel Guest, Apr 2025
Pros (+) This is our favorite hotel to stay when in AZ. It so charming and intimate. The grounds are stunning.
8.0
Very good
Yonas, Jan 2025
Pros (+) Being under the mountain
Cons (-) The over price charge
10
Wonderful
Sarah, Jan 2025
Pros (+) The staff was truly wonderful. We were exhausted upon arrival and the staff was so kind in bringing our things to our room, giving us water, and making sure we were comfortable. It was nice and quiet! The bathroom and shower were also marvelous.
1.0
Poor
Leah, Jan 2025
Pros (+) The customer service was Superior and the restaurant, t-cooks was dynamic.
Cons (-) The hotel is advertised as a four-star hotel, which couldn't be farther from the truth. The level of neglect and the lack of care is incomprehensible to me. I will submit pictures, including a letter requesting my money back. Additionally, it was filthy, absolutely despicable. Unfortunately, this holds true for the restaurant too. I would be remiss if I didn't mention the chairs in the restaurant ...
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10
Wonderful
Mark, Dec 2024
Pros (+) Thank you for the service and follow-up ... The check in process was very smooth and personal with an escort up to our room...much appreciated. I was able to change my 8pm T Cook dinner reservation to 7pm due to the willingness of the young lady at the T Cooks check-in which made my wife's and I evening much better. The tenderloin steak was perfect, absolutely Buenos Aires perfect...best steak I h...
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2.0
Poor
Verified Hotel Guest, Nov 2024
Pros (+) Beautiful
Cons (-) Our party was accused - without investigation - of being rude to other guests and told to leave the property.
10
Wonderful
Linda, Sep 2024
Pros (+) Everything. The property was clean, comfortable and soothing environment throughout. Pleasant vibe. Loved all the exposed wood beams, architectural beauty and ambience, pools, manicured lawns, beautiful bar area and decadent restaurant.
Cons (-) Nothing
9.0
Wonderful
Amy, Sep 2024
Pros (+) Delicious.
10
Wonderful
Elisa, Sep 2024
Pros (+) Exceptionally well maintained property. Impeccable taste
Cons (-) Nothing really
10
Wonderful
Andrea, Sep 2024
Pros (+) T.Cooks was amazing! The spa was nice. The grounds and rooms were beautiful!
Cons (-) The front desk staff at the spa was rushing us

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.