All reviews
- The hotel is in a good location, right behind Lancaster Gate (central line) on the London Underground and across the road from Hyde Park. - Room was bright and plenty light - Breakfast offering was good buffet or a la carte, quite the variety but service let it down - Room was a good side, nice bedding and bed + pillows relatively comfortable - The did a small cake saying happy birthday for my m...
- Staff at breakfast need better training especially covering the basics (forgot order, forgot items, brought incorrect things) - A la carte breakfast items we ordered were cold or more than one occasion (we had 4 breakfasts there) - Hotel gets very busy especially the lobby area when they have events and affects the wifi badly - Shower can leak so can get very wet as bathroom is very small - Taps...Read more
Location, decor, style, scent, cleanliness and the stylish rooms. Wonderful gem of a hotel just across from Hyde Park. The staff were exceptional in their friendliness and accommodation of assistance. Bar staff were great and so talented! Really lovely hotel and I’d highly recommend it.
Rooms are a bit tight but beautifully appointed.
Very convenient for Paddington station and always lots of black cabs available outside the hotel. Great views of Hyde Park over breakfast.
The food is very good overall but not faultless, for example, I was disapppointed with the buffet eggs with breakfast.which were cold
Really good hotel, excellent location next to the park and gardens
Nothing
Good location with parking
Room was compact but had good facilities
Great corner room
Phone did not work
Very clean and friendly stuff Perfect location Very nice view from the room I stayed
Rooms are not big enough
The lighting Interior in bedroom and bathroom is very nice and bright clean looks. Functional little area of kettle refrigerator and the closet.
In room plugs by the bed did not work for the last 3 days of our stays but we used the one by the table. We stay5 nights at the hotel.
