Royal Lancaster London
5 stars
9.1
Wonderful
(2981)
5 stars
Updating price...

Royal Lancaster London

5 stars
Lancaster Terrace, London, W2 2TY
9.1
Wonderful
2981 reviews
Updating price...

Overview

Luxury hotel with 2 restaurants and a 24-hour fitness center This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and se…Expedia Group
Luxury hotel with 2 restaurants and a 24-hour fitness center This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center. Guests under 18 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 2981 verified guest reviews

Available rates

Tue 6/17
Wed 6/18

The neighborhood - City of Westminster

Lancaster Terrace, London, W2 2TY

What's nearby

  • Mercure London Hyde Park Hotel4 min walk
  • Alexander Fleming Laboratory Museum9 min walk
  • Hyde Park9 min walk
  • Paddington Station11 min walk
  • West London Synagogue of British Jews12 min walk
  • QUEENS skate dine bowl13 min walk
  • St Mary's Hospital9 min walk
  • Art Work Space9 min walk
  • Kensington Gardens10 min walk
  • Edgware Road12 min walk
  • Serpentine Gallery12 min walk
  • Whiteleys13 min walk

Reviews

9.1
Wonderful
2981 verified ratings
Wonderful
2068
Very good
450
Good
246
Okay
79
Fair
58
Mediocre
25
Poor
55

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, with easy access to public transport and nearby attractions. The staff were frequently described as friendly and helpful, contributing to a welcoming atmosphere. Cleanliness was also a strong point, with many guests noting the tidy rooms. However, some mentioned issues with room size and outdated facilities, as well as concerns about additional charges for breakfast.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
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All reviews

9.0
Wonderful
Philippe, Jun 2025
Pros (+) Location is great & room size generous for local standards
Cons (-) Diffuculty to get invoice with company address due to booking
9.0
Wonderful
Lydele, Jun 2025
Pros (+) Great location near Paddington station on the edge of Hyde Park. Extremely comfortable bed and great shower.
9.0
Wonderful
Leslie, Jun 2025
Pros (+) Eric the bartender was extremely professional and shared information about London. Great drinks
7.0
Good
Sultan, Jun 2025
Pros (+) All things good at the property.
10
Wonderful
Gareth, Jun 2025
Pros (+) Everything. Staff are exceptional.
Cons (-) Nothing.
10
Wonderful
Meshal, Jun 2025
Pros (+) Our stay at the hotel was absolutely wonderful, and the staff were extremely classy and kind—especially Ishaq. Thank you so much to all the hotel staff, without exception. You represent the hotel in the best way possible and make returning here a must for me 😂 Once again, thank you all, you amazing people, and I wish you continued success always.
Cons (-) Nothing !
10
Wonderful
Anthony, Jun 2025
Pros (+) Highly attentive staff from Reception through to Housekeeping, knowledgeable, nothing too much trouble.
Cons (-) In truth, nothing. I’ve stayed here a number of times before, this is my go-to high end London hotel.
8.0
Very good
Sarah, Jun 2025
Pros (+) Staff
Cons (-) Location
6.0
Okay
Charlotte, May 2025
Pros (+) - The hotel is in a good location, right behind Lancaster Gate (central line) on the London Underground and across the road from Hyde Park. - Room was bright and plenty light - Breakfast offering was good buffet or a la carte, quite the variety but service let it down - Room was a good side, nice bedding and bed + pillows relatively comfortable - The did a small cake saying happy birthday for my m...
Cons (-) - Staff at breakfast need better training especially covering the basics (forgot order, forgot items, brought incorrect things) - A la carte breakfast items we ordered were cold or more than one occasion (we had 4 breakfasts there) - Hotel gets very busy especially the lobby area when they have events and affects the wifi badly - Shower can leak so can get very wet as bathroom is very small - Taps...
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9.0
Wonderful
Nofal, May 2025
Pros (+) Location, decor, style, scent, cleanliness and the stylish rooms. Wonderful gem of a hotel just across from Hyde Park. The staff were exceptional in their friendliness and accommodation of assistance. Bar staff were great and so talented! Really lovely hotel and I’d highly recommend it.
Cons (-) Rooms are a bit tight but beautifully appointed.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.