All reviews
Okay, the chocolate Macadamia nut cookies were incredible! It was wonderful having a fireplace in the room. The little touches were exquisite. And the room was carefully planned so that everything worked beautifully. We slept so well there. We hated to leave.
The location is great - our favorite spot in Santa Fe. Staff is very gracious and helpful; food and drinks great.
Running AC in our room created a loud fan noise in the ceiling - kept us awake and needs to be fixed. I mentioned this to the front desk and they comped a couple of drinks which I did not ask for but appreciated.
Tokens for complimentary margaritas
Exceptional room staff and amenities. Car service is a nice touch for dinner runs and pick up
Not applicable- liked everything.
The service, location and style were superb.
Bed was uncomfortable for us. We understand that is a matter of personal preference.
The location was perfect. The hotel is very well appointed and comfortable and the staff are exceptional!
Nothing—it was amazing!
The location of the hotel is wonderful, right off of the plaza and a short walk to everything. The beds were comfortable. We liked having multiple fireplaces in which to hang out while there.
Our room did not have working phones. When we brought this up nothing happened. Also whoever cleaned the room moved all of our stuff and switched everything around. I didn't like that all of our belongings had been touched. One of the times we had a cocktail at the bar, the bartender spilled one of our drinks all over the glass when he put it down. He didn't wipe it down or give me more napkin to ...Read more
The appearance and quality of the property are understated and elegant. Located just off the central square, the location is ideal yet feels secluded. The entrance and lobby are smallish, yet welcoming. You begin to sense the quality of care and aesthetics once you wander past the front lobby and into the hotel and lounge. We stayed in December so found the living room with its warm fireplace cozy...
Honestly, there isn’t anything that we didn’t like.Read more
Perfect setting and furnishings for Santa Fe. The crackling fireplaces and beautiful spaces were luxurious and charming. My husband and I had a wonderful stay!
