All reviews
good bed room.
Food assortment of Club.
The breakfast was absolutely fantastic and the service was unbelievable. What can you say when it’s perfect?
I really don’t think you should change anything you have thought through all the bells and whistles. The service could not have been any better.
I love the spacious room, amazing view and breathtaking view heated pool.
The breakfast que is hilarious and lift waiting time is long also.
We moved to this hotel on the 26th december for 2 nights after 3 nights at St Regis and experiencing some very unpleasant matters. The hotel is great, service was excellent, there were plenty of dining options offered inside the hotel, a very well-equipped gym with a beautiful harbor view. We dined at the chinese restaurant (The Legacy House), food was excellent and service was great too from the ...
Only hiccup was during our departure, we booked a hotel limousine to the airport, we got the bellman to collect our luggages from our room to load it on the car as we went down to check out. The bellman who took our luggages were nowhere to be found, other bellman had no idea where our car or luggages were. Took them 10-15 mins to figure it out. It's nothing major but just a small patch of discomf...Read more
Location is excellent; only a short walk from several Metro stations and the Star Ferry. View is wonderful. Room was marvellous; bathroom with double shower and basins, and the beautiful bath placed centrally - wardrobe area spacious and plenty of amenities within reach - nice touch putting a plug socket in the cupboard so I could use hair tools at the mirror with my outfit - bed so comfortable, a...
Unimpressed that a charge (albeit very small) was added to my bill for the provision of toiletries during my stay. This just seems mean and stingy considering the price of the room.Read more
The facility is great
Inability to get a reservation at the restaurants
Room was spacious, the material and design were from the top notch. Staffs were professional and helpful.
The swimming pool was kind of cold facing right at the Victoria Harbour, excellent view but nothing they can do with the wind.
The view from the room and pool were jaw dropping. The hardware is definitely impressive on every floor. Very new and luxurious hotel. Staff contactable by WhatsApp and put in effort to help with restaurant booking. The black out curtains were great, overslept the next day 😂 Guest service always pick up after one or two rings and address you immediately by name. All staff friendly and eager to he...
For a 6* hotel, thought check in would be sit-down with a welcome drink. Staff are quite Asian in that when you pass them they tend to look down rather than say hi. As what another review says, staff can do more to explain about the hotel during check in. Indeed guests have to ask all the questions including how to get to the station, where the respective restaurants are, or what the credits can b...Read more
location is great, have to say hardware is very great and beautiful, i like the concept too.
some staff is not well trained. had body massage with my friend, the therapist my friend had who has no skill, this is actually a very surprised to us. thought Rosewood has well trained therapist but was very disappointed. after the treatment they just asked us to sign the bill without asking how was the treatment. plus when we went to Chinese restaurant at 6:30 pm, the staff first asked us to wai...Read more