All reviews
The hotel and staff and comfort and the food
Everything was great, including the excellent Nexus (Anthony) club.
Not much
hotel itself was beautiful with great aesthetic
the service was abysmal not at all up to even the lowest standard for this price point. too many details to elaborate here
We had three nights in a “standard” room - which was very nice. 10 days later we returned just for one night. We were upgraded to the most magnificent suite. The staff are super.
Nassau hotels - and this hotel in particular - is very expensive. And beware, there’s VAT and service charge to be added to your bill on checkout.
Hotel room was lovely and always well cleaned.
Very expensive to eat and drink. Service very inconsistent.
Very good hotel, even though I was given probably the loudest room in the building. The first on the corridor and also just on top of the main restaurant. Employees are courteous but a bit loud.
It should be cleaner than it was, such as drawers in the room, outside restaurant tables, nearby gardens, pool area, pool restroom. The chairs which are outside in the main restaurant get moved a lot and they are very noisy. My room was just on top of it...
a helpful stuff , nice location,
a very bad experience at the check-in we were given at the beginning the worst room in our category because we have booked the rooms through booking.com Unfortunately, this kind of "treatment" happened to us in the USA in two hotels within a short period of time WE WILL PROBABLY HAVE TO THINK ABOUT NOT TO BOOK THE ROOMS IN THE USA THROUGH BOOKING.COM IN THE FUTURE. THE HOTELS ARE TREATING THE GUES...Read more
