All reviews
Owner managed and focused on sustainability and guest services
Some historic building limitations, but they are understandable
Almost everything
There were a few issues in the organisation at breakfast, maybe because of the staff shortage.
Nearly everything. The best place to be in Norden.
The service at breakfast time could be a little bit better.
The tea service was amazing. The breakfast buffet was superb. The hotel was very beautiful and authentic. The staff was very helpful and pleasant. They had a laundry service which was quick and efficient.
It was hard for us to use the spa services and there was a daily charge for it which added to the daily cost. It would have been nice to be able choose if we wanted to add the spa portion.
the location is great and the staff was super kind when I booked and helped as much as possible in shifting by booking to the right to accommodate the changes in my working schedule. super!
There was no working table or chair in the room so I ended up working sitting on the couch and that is not very comfortable if done for an entire day. Staff at the reception is extremely friendly and keen to help in any way they can but communication was a bit difficult because I speak no German at all and their English was quite poor so we ended up half speaking half gesturing :-P. Staff I talked...Read more
Very nice buildings, thoughtfully renovated and decorated. Spacious rooms. Very quiet. Restaurant, bar and spa & sauna are excellent. 5 mins from train station. I definitely recommend!
Nothing
Spacious room, cozy decoration, modern design bath room, convenient parking, friendly staffs, and great location.
The room can be quite warm in the Summer time. Would enjoy more if there's some cooling system available.
We had a lovely weekend in the hotel, would absolutely go again and we can only recommend. Friendly staff and nice and clean facilities.
We had a lovely weekend in the hotel, would absolutely go again and we can only recommend. Friendly staff and nice and clean facilities.