All reviews
This hotel has a truly wonderful location. I loved how it is situated amidst ski slopes, mountains, and lingering snow. I truly felt that this hotel was well worth the stay. The view of the Matterhorn and the surrounding Alps was absolutely stunning. I was especially impressed by the outdoor hot tub and the beautiful photo spots. The hotel was also well-equipped with excellent facilities, includin...
I didn’t particularly enjoy the behavior of some other guests during my stay. They didn’t seem very friendly or welcoming towards Asian visitors.Read more
Everything, simply prefect
Nothing.
The hotel is magnificently perched on the mountain facing the Matterhorn. The vistas are incredible and access to skiing could not be easier! The ski room has boot heaters that dry your boots every night and warms them for your feet in the morning. The spa is also beautiful with a sauna that looks out at the Matterhorn. Rooms are thoughtfully furnished and showers are incredibly hot. The hotel was...
The hotel is a bit isolated, you cannot go into town for dinner or in the evening. Dinner is included in the room price and was delicious every night, but if you want to go out at night this would not be a suitable hotel for you. We appreciated not having to organize dinner logistics every night by having it taken care of by the hotel.Read more
The hotel is in an amazing location and is easy to get to on the gornergrat train. It’s great for skiing. The room was spacious and clean, the WiFi was good. The spa facilities were nice and modern and never too busy. All the staff were very nice and helpful.
Only issue was there were only 2 options for dinner every night. For the most part wasn’t an issue, but there was one night when I didn’t like either of the options so I asked if I could order off the lunch menu, but was told I couldn’t, however on a previous night we had seen another table order off the lunch menu. So unsure why they could but we couldn’t.
Breakfast and dinner were amazing. A young lady Natalie from the staff was extremely helpful in advising us on things to do within Zermatt. She was very kind and friendly.
N/A
Great location
Half board is a necessity - given the location there are NO alternatives. Unfortunately, dinner is pretty disappointing - all dishes just so so, and main courses so tiny even a mouse would rapidly lose weight on these items.
The hotel is in an ideal location for skiing, and its proximity to the slopes is a major advantage. Although our room was a bit small, it was sufficient for our needs and very clean. We especially appreciated the warm and friendly attitude of the reception staff. The spa was definitely a highlight, with the sauna and jacuzzi offering breathtaking views.
The restaurant of the hotel was a major disappointment. The dinners included in the stay were far from satisfactory. What made it worse was finding out that ordering additional meals for an extra charge wasn’t possible. This left us in a difficult situation, as there were no other restaurants nearby in the middle of the mountain. You’re stuck with the hotel’s menu, and if you don’t like it or have...Read more
The location was absolutely amazing with stunning views of the Matterhorn. It was ideally located for a ski-in/ski-out holiday. I liked that the hotel had a restaurant and spa facilities (even though we didn't use the spa), and the lodging included breakfast and dinner. There was a nice little lounge area with amazing views of the Matterhorn and the rest of the Zermatt valley. The staff were quite...
Overall, this facility, with age dating back to the 1800s, was nice. While it may lack some modern amenities, everything was well-maintained and functional. The beds were fine, although my wife and I found the pillows a bit uncomfortable and consequently neither of us enjoyed a good nights sleep during our stay. I enjoyed dining at the restaurant and having our own dedicated table for the entire s...Read more
The location is great as it’s truly ski in and ski out. And of course the view of the Matterhorn is unbeatable. I was able to watch both sunrise and sunset during my stay without any hassle having to find a viewpoint that requires efforts. The staff is amazing. I felt very welcome and was made at home. The facility includes both breakfast and dinner which I found very convenient and loving - since...
Very nice view just in front of Matterhorn. Nice trekking area. Nice spa and comfortable bed.
Wish to have refrigerator.
