All reviews
The location was wonderful, although it would be difficult to find on your own. Be sure to avail of the Riad's driver to get you there the first day. This is one of the only hotels that serves alcohol--a huge plus for us.
We loved our stay. The owner and his female assistant at the desk in the Princesse were the only two staff members that seemed aloof and not particularly friendly. Breakfasts were okay, not great.
The confortable room, the staff was super friendly, the riad is so beautiful and peaceful, everything was perfect
Nothing
Location was perfect for us once we found our bearings. All the staff were so helpful and kind, even taking us to a nearby cafe on our first day for lunch. We felt very cared for and well looked after. There was a good selection at breakfast and omelettes made on request. The Karmela was an oasis of calm and tranquility, our room was lovely with its own roof terrace.
Nothing was too much trouble for the wonderful team. Hakam in particular was exceptional. Highly recommended.
Our stay at Riad Karmela Princesse was absolutely fantastic and completely made our stay in Marrakech! We were a group of 4 friends and booked a family suite. I messaged the Riad in advance and asked for 4 separate beds. All communication with the Riad was promptly replied to. The information email from the Riad we received at the time of booking was really helpful, we used the Riad for transfers ...
We loved everything about our stay!Read more
Staff were friendly, décor eye catching and good range of items for breakfast
Shame plunge pool wasn’t in operation - would’ve been useful to know in advance.
It looked amazing in the pictures, the staff were great and it was nicely furnished.
The location was so hidden away, easy to get lost through the souks and inaccessible by taxi or car. Our room had a terrible smell which was difficult to cope with but no help was offered until the 3rd day of our 4 night stay when a reed diffuser was offered, which didn’t mask the smell. We were in the Karmela Princess opposite the main riad. There were no facilities or atmosphere so it’s better t...Read more
Beautiful place to stay. Inconspicuous from the outside, beautifully furnished inside. Comfortable rooms, tea set, fresh fruit in the room every day, delicious breakfasts. Very helpful and friendly staff, nothing is impossible for them, you have everything you ask for. The Riad made our trip to Marrakesh unforgettable.
Location is great as close to the square and the souks. You can book your activities directly with the riad if that's your preference. The hospitality is second to none. Great staff that are attentive and aim to make your stay as enjoyable as possible!
