All reviews
Liked the location and space. Rec area was nice, especially the salt water lap pool. Spacious gym. Quality kitchen appliances. Reasonable pricing for late check out.
No early check in accommodation for jet-lagged international guests-- poor service for a supposed high-end hotel. We ended up falling asleep on lobby sofa after lunch at hotel restaurant, which over salted the food, and the waitress got the order wrong. Long hairs on lobby sofa and room sofa, and many stains.
This is a brand new hotel steps away from the Ala Moana shopping center (Waikiki is a 10-15 minute uber away). I was super happy with my room - I think that the Premium Kings are much, much nicer than the normal Kings, because of the wraparound windows and view. The bed was wonderful and fluffy and I loved it. Having laundry and a kitchenette was also fab. The pool area is pleasant. The gym is won...
I don't think you should have to pay to use the steam room and sauna. The water pressure is shockingly bad in a brand new facility. The coffee shop could use more staff and a few more options for snacks etc. As it is it is rather sad.Read more
No time for breakfast but coffee in La Mill is sufficient
The first miserable cleaner we encountered ,that was 29th May. I regretted giving her tip.
The room was great. Kitchenette, tub, and washer dryer was a great perk. Location was close to Ala Moana and Neil Blaisdell.
We arrived for check in at the normal time and were informed that they booked every room and that our room was not yet cleaned. We were allowed to eat at the bar and they would cover a certain amount (but how do they cover it without a hotel key?) They also said they’d email within the hour when it was ready and never did email. We had to wait in the lobby line again just hoping the room was avail...Read more
Room service was very poor! Couldn’t even call them! They would never pick up!
Great amenities. Wonderful pool area and great restaurant.
Onsite restaurant and coffee shop was convenient. Walking distance to the Alomoana shopping mall & food court.
Ice machine was broken on my floor. Inconvenient to have to go to another floor.
Perfect for our short stay in Honolulu. Large apartment, very clean, fabulous comfortable bed with good linens. Great swimming pool, with a lap pool. Met our needs perfectly.
Instructions for appliances.
Amazing room, great view, the location was perfect ! Pool deck was also really great. The room had plenty equipments that were really useful.
Nothing
The room was spacious and very comfortable. Cleaning service was excellent.
The water pressure for shower was terrible. Also, some sraff were not helpful at all.