All reviews
Amazing room, great view, the location was perfect ! Pool deck was also really great. The room had plenty equipments that were really useful.
Nothing
The room was spacious and very comfortable. Cleaning service was excellent.
The water pressure for shower was terrible. Also, some sraff were not helpful at all.
clean and modern facilities, ample space with full kitchen and washer and dryer in our room. convenient location to restaurants and ala moana
unable to access pool and sauna in early morning, kitchen utensils were sparse,
Beautiful hotel in a fantastic location - easy walk to restaurants, supermarkets and the waterfront. Was absolutely gorgeous and thoroughly enjoyed my time there.
I loved how new the property was. It is in a walkable area for food and shopping. Just be careful to avoid the bus stop where some homeless people are. The front desk staff were friendly.
The housekeeping service was inconsistent day to day. I don't the floors were swept and mopped daily. This was important to me as I had a 1 year old walking and crawling around everywhere.
Beautiful, clean, well appointed, big windows, lots of natural light. Convenient location.
New building with a good pool and deck, Japanese-style baths and good-sized rooms with good views. Location is convenient - away from the crowds of Waikiki but still close enough that it is accessible. Good access to the rest of Honolulu including restaurants of Chinatown and easy access to H1. Mare, both the restaurant and the bar, are very good. The front desk teams, concierge and valet teams we...
Housekeeping was a bit hit-or-miss, with one of our rooms well taken care of but we experienced very inconsistent service in our other room - service skipped entirely even though we requested it multiple times, sheets/laundry left in the room after cleaning and we even had grocery delivered that we never ordered. The spa, which is where beach towels are handed out, was very disorganized.Read more
Location was great
The service especially the restaurant (Mara) was extraordinarily slow for the busy holiday period of the year.
Clean and comfortable Spa and Sauna Close to the mall Voucher
Location - lots of homeless people around the area.
I enjoyed firm, good bed, reliable internet and central location.
Hotel “offers” quite expensive parking, which doesn’t make sense if you’re staying over a week. I opted for king studio and the size of the room was on the smaller size, especially when you travel as a couple with large luggages. In general, hotel lacks character or vibe, I would say it is suitable for business travelers rather than couples.
