Relaxful Hotel
5 stars
9.0
Wonderful
(155)
5 stars
Updating price...

Relaxful Hotel

5 stars
Saylom Village, Phottisalat Road., Luang Prabang 06000
9.0
Wonderful
155 reviews
Updating price...

Overview

Rating
Hotel in Luang Prabang with a full-service spa and free breakfast A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Expedia Group
Hotel in Luang Prabang with a full-service spa and free breakfast A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and concierge services. Change of towels is available on request. Relaxful Hotel offers 43 air-conditioned accommodations with DVD players and free minibar items. Beds feature Egyptian cotton sheets and premium bedding. 52-inch Smart televisions come with cable channels and pay movies. This Luang Prabang hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and slippers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.Expedia Group
Rating
9.0
Wonderful
Based on 155 verified guest reviews

Available rates

Tue 5/13
Wed 5/14

The neighborhood

Saylom Village, Phottisalat Road., Luang Prabang 06000

Reviews

9.0
Wonderful
155 verified ratings
Wonderful
110
Very good
30
Good
7
Okay
3
Fair
2
Mediocre
1
Poor
2

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, especially its proximity to the Mekong River and the availability of a free shuttle service. The service was often highlighted as friendly and accommodating, contributing to a pleasant stay. Cleanliness was generally praised, although some guests noted issues with noise and breakfast options. Overall, the hotel provided a good experience with beautiful views and comfortable accommodations.
AI-Generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness8 out of 10
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All reviews

9.0
Wonderful
Vladimir, May 2025
Pros (+) Complimentary electric car with a driver very dedicated in his job. Free transfer to the airport or train station. Breakfast is good with a great view on the river. Clear marks on hot and cold water in the room (very useful when you need to wait a few minutes until you get real hot water, otherwise you don't know for sure which side to choose to let the cold water pass away)
Cons (-) In the room there are many dangerous doorsteps - both of us damaged feet on that. Doors and windows are not soundproof at all. All external sounds come to the room including dogs barking and unknown creatures. Not
9.0
Wonderful
Snan, Apr 2025
Pros (+) I had a wonderful stay at Relaxful Hotel! It’s new, spotless, and beautifully maintained, with genuinely kind staff and excellent service. The breakfast was delicious, WiFi fast, and the pool relaxing. Although slightly outside the city center, their free electric car service is super convenient. True to its name, the hotel is peaceful, comfortable, and thoughtfully run. Highly recommended!
4.0
Mediocre
Terry, Apr 2025
Pros (+) Great location on the Mekong River
Cons (-) The hotel is more 3 star, definitely not 5 star as promoted. The cleaning needs so much work, dirty bath, windows, tiles all need hard scrubbing The "hot" buffet food was cold every morning and not very much variety for a "5 star" hotel. The outdoor pool had some tiles missing and the pool lounges were old and worn. We won't stay there again.
9.0
Wonderful
Lauk, Apr 2025
Pros (+) Beautifull on the edge of the river. Especially Onesy who speaks good english was very helpfull
7.0
Good
Linda, Mar 2025
Pros (+) Easy to find, good parking lot out front with security and pleasant check in. Our room was large and quite beautiful but looked out over said parking lot; called city view.... Large room nicely finished with AC, mini fridge with a few complimentary soft drinks, room safe, kettle with tea and coffee, closet with robes, slippers and three hangers… Bath, hand and face clothes, and lots of toiletries....
Cons (-) Lightning in bathroom is extremely poor and room itself does not have a vanity mirror. Very hard to regulate shower water temperature between scalding and cold. There were no clean pool towels at the pool, no staff, and only 10 loungers of which only 6 have cushions. No pool bar, no pool drinks. Pool water is numbingly cold. So sad. How’s that for relaxful? The breakfast tables were not set up wit...
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8.0
Very good
Miles, Mar 2025
Pros (+) Great central location and the room was pretty sheltered from road noise. Everything was walkable from this location. Drawback was that if any other hotel occupants were out on their balconies, even conversations at normal volume could be heard very clearly in the closed rooms.
Cons (-) Drawback was that if any other hotel occupants were out on their balconies, even conversations at normal volume could be heard very clearly in the closed rooms. Power also unexpectedly went out late morning through mid-day on one day.
7.0
Good
Ivanna, Mar 2025
Pros (+) The free shuttle to airport and downtown was a highlight!
8.0
Very good
Colleen, Mar 2025
Pros (+) The property had an airport shuttle and a shuttle to take you back and forth to town. The rooms were clean and comfortable.
Cons (-) The staff weren’t overly friendly, some were great while others were not.
9.0
Wonderful
Barbara, Feb 2025
Pros (+) The rooms were large and clean. The staff was extremely helpful. The free shuttle from the airport and also into the Old Quarter of Luang Prabang made it convenient to stay in a quieter area of Luang Prabang. We thoroughly enjoyed our stay.
Cons (-) Nothing
8.0
Very good
Leishia, Feb 2025
Pros (+) We weren't aware that we could request additional items such as omlettes for breakfast until we saw other guests ordering them, it might be a good idea for the hotel to make guests aware of this facility. We loved the fact that there was a laundry for guests to use for themselves. The free shuttle service was much appreciated. The staff at the hotel could also make guests aware of the fact that ev...
Cons (-) There was a minor problems with the drains and it was necessary to put the plugs in the sinks in the rooms to stop bad odours in the rooms.
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Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.