All reviews
very spacious room - very comfortable bed - big sized TV screen
all perfect
The hotel is in a good location, although if Naberezhny Chelny has a center I'm not sure where it would be. Bed comfortable, room was big.
Breakfast was middling. Also I expected, erroneously as it turned out, that a "spa hotel" would have a swimming pool. It does not.
The staff is very good, Polina & Regina were very helpful throughout the stay. Room was clean, breakfast was also good. Spa is must try.
The only issue was that the rooms were very warm and you could not control the temperature via the air conditioning unit control.
The warm room in summer.
The only issue was that the rooms were very warm and you could not control the temperature via the air conditioning unit control.
The warm room in summer.
Maybe the location.
Hotel is too old, the standard room is so small and bed is not comfortable. The hotel should not be 5 stars or not for this price. The tulles are very bad for blocking sunshine.
Maybe the location.
Hotel is too old, the standard room is so small and bed is not comfortable. The hotel should not be 5 stars or not for this price. The tulles are very bad for blocking sunshine.
It was my first time in this city and everything was perfect. Absolutely. From reception front desk till my check-out I felt real 5*. Very intelligent and friendly staff. My room was very quiet - this I asked before check-in. Price is a bit higher than in the other hotels, but this is 5*. I think that it’s worth it. Breakfast and business diner were very delicious. Awesome service. Hope to stay he...
Tried to make an appointment for SPA treatment, but schedule was full booked:( It is necessary to book any treatment in advance. Next time I will definitely make it:)Read more
It was my first time in this city and everything was perfect. Absolutely. From reception front desk till my check-out I felt real 5*. Very intelligent and friendly staff. My room was very quiet - this I asked before check-in. Price is a bit higher than in the other hotels, but this is 5*. I think that it’s worth it. Breakfast and business diner were very delicious. Awesome service. Hope to stay he...
Tried to make an appointment for SPA treatment, but schedule was full booked:( It is necessary to book any treatment in advance. Next time I will definitely make it:)Read more
The hotel is a good value for money. Has a nice breakfast, inhouse restaurant and a few good restaurants in a walking distance from the hotel itself
5 stars rating. It's not a global 5 star hotel, I suspect some local agency giving away these ratings for a fee. It is a bit of embarassing because in a way it's supposed to set expectations for certain guests. Would be much better if they just remove those 5 stars.