All reviews
The igloos are a really unique experience. Being right on the water, it has an amazing view. The private sauna is really nice. The bed is very comfortable. The breakfast is great.
The windows at the very top of the igloo don't have shades, so it gets very bright in the morning and not very dark at night. It gets very warm even with the shades closed and it being maybe 4°C outside. The AC was blowing cold air, but it didn't reach the bed area. This was in April, so I'd imagine the heat and light being even more of a problem in the summer. Definitely need a sleeping mask.
The igloos are just amazing and the sauna in the room is so cool and convenient.
They didn’t have shampoo and conditioner in the shower.
Beautiful scenery, very comfortable bed, fully equipped kitchen, sauna
Nothing
Absolutely amazing!!! Even without seeing the northern lights due to weather, this was an epic highlight of our trip. Such a unique experience to lay in bed to a 180+ view of the sky. The staff was extremely friendly and helpful. We were able to go visit the animals over at the zoo. The food at the dining hall was so delicious and maybe the best meals yet!!
Only complaint is there was a single bright light on the rear of the laundry area behind the igloos that casted a glare. While minor in nature, certainly worth noting
Mainly the location and the igloos
Clearly understaffed and the food is terrible
The igloos were great, very comfortable and the views were amazing. Staff were helpful. The snowmobile safari and reindeer farm activity was great. Breakfast was really good.
The restaurant food was alright but should've been better considering the price. Some of the food was bland.
Very good Excellent location
Atmosphere
Staff was friendly and approachable. Especially Matias who did his best to book us on dates we had previously got wrong. Hats off to him for his patience. Also, we managed to see the northern lights from bed, which was just beyond description. Excursions were well organized and shuttle service always on time. We really had a great time!
The was no instruction as to how use the en-suite sauna. Nobody told us there was no daily housekeeping service.
It was very cozy and clean.Watching the Aurora from your bed was once In a lifetime experience. The sauna was added bonus. The staff were really helpful. The location next to the lake was very pretty and peaceful.
Nothing
The igloos are really amazing. You have everything you need there. They're clean and cozy. We were there with three small kids so it was a little bit crowded, but it did the job.
We forgot two bags with food on the table, prepared for our next accommodation (they were in bags and mainly packaged food/wine/cans etc). We left at 10:30 and when we came back around 17 (when we realized that we forgot them) they were already thrown away. So I'm kind of disappointed and was expecting at least a fast call or so to check if those are for throwing, when you find them - now we have ...Read more
