Raffles The Palm
5 stars
9.0
Wonderful
(1673)
5 stars
Updating price...

Raffles The Palm

5 stars
West Cresent, Dubai
9.0
Wonderful
1673 reviews
Updating price...

Overview

Rating
Raffles The Palm Dubai is the first ultra-luxury Raffles resort in the Middle East. Its privileged location boasts panoramic sea views and vistas of Dubai's iconic skyline while offering a tranquil and private escape, just a short drive away from the…accorhotels.com
Raffles The Palm Dubai is the first ultra-luxury Raffles resort in the Middle East. Its privileged location boasts panoramic sea views and vistas of Dubai's iconic skyline while offering a tranquil and private escape, just a short drive away from the city 's vibrant attractions. Spa with an iconic design, never before seen in Dubai, featuring 23 treatment rooms and two private spa suites, as well as the city's largest indoor swimming pool.accorhotels.com
Rating
9.0
Wonderful
Based on 1673 verified guest reviews

Available rates

Wed 4/16
Thu 4/17

The neighborhood - Palm Jumeirah

West Cresent, Dubai

Reviews

9.0
Wonderful
1673 verified ratings
Wonderful
1259
Very good
164
Good
98
Okay
39
Fair
40
Mediocre
17
Poor
56

Summary of reviews

Guests say
Guests appreciate the hotel's amazing location, particularly its proximity to the beach, and are generally impressed with the luxury amenities offered. However, many reviews indicate dissatisfaction with the service, highlighting issues such as disrespect from staff and overcharging at restaurants and for additional services. Cleanliness also received criticism, particularly in certain areas like the spa. Despite the high prices for meals and other services, several guests found value in the hotel’s offerings and expressed a desire to return.
AI-Generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

7.0
Good
Chris, Mar 2025
Pros (+) Large sea view room with massive balcony.
Cons (-) Travel time and distance.
8.0
Very good
Oded, Mar 2025
Pros (+) Very nice hotel with very large rooms. Facilities are just right. Location in the palm so it is great if you are looking for a resort vacation (but less optimal for doing attractions)
Cons (-) The service at the pool was not the most welcoming as expected for such an hotel. The breakfast selection was less than expected to 5 star hotel (maybe due to the Ramadan). Dinner was extraordinary..
10
Wonderful
Vanisha, Mar 2025
Pros (+) The room was very spacious and comfortable! The balcony had great views - the service of the staff was excellent, always at hand to help with anything you need! Breakfast selection was fab, the spa was amazing and facilities were all great! Would definitely stay again!
10
Wonderful
Lorraine, Mar 2025
Pros (+) The classic vibe of hotel. Room size and facilities
Cons (-) Nothing
10
Wonderful
Gurjeet, Mar 2025
Pros (+) This place is absolutely beautiful 😍 this was our second time staying here and everyone was so welcoming to our toddler and baby ❤️ a special thank you to Rahul Mattu and Anamika for their excellent hospitality and service! We love this hotel!! - spacious rooms, delicious breakfast buffet, grand interior and design, very kind and friendly staff/team. Kids club was so clean and fun and the staff w...
Cons (-) Everything was amazing!! ❤️
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9.0
Wonderful
Shireen, Mar 2025
Pros (+) Absolutely stunning room!
Cons (-) Club lounge alittle underwhelming
10
Wonderful
Anonymous, Mar 2025
Very nice hotel Too much children U fell like in school at break time during the school day
10
Wonderful
Rebecca, Mar 2025
Pros (+) Rivals the Blvgari - staff incredible - I travel round the world and this has been the best hotel and service in last 5 years
Cons (-) Nothing it was perfection
8.0
Very good
Patrick, Mar 2025
Pros (+) Staff and quality of the hotel
Cons (-) Did not manage to get early access and found it very long and tiring waiting all day.
10
Wonderful
Fella, Mar 2025
Cons (-) Excellent

Amenities

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number816803