All reviews
This is our 2nd time staying in this hotel. We love the location, the ambience, the ever friendly staff who go all the way to make our stay comfortable and enjoyable! We will be back again.
During our Dec2024 stay, toothbrush/toothpaste were provided. In our April 2025 booking, in the amenities list, it's mentioned toothbrush/toothpaste will be provided. However, when we checked in, they informed us these are no longer provided. But it's okay. We can get these items easily from the convenience stores (many around the area😊). Suggest that they update the Booking.com list though.
Location is around 10 mins walk from Xinbeitou station, so is one of the more accessible hot spring resorts in Beitou. Views are superb looking onto adjacent park, hot spring museum and library from both the room and the in-house cafe and bar. Room quality was exceptional, on par with a Japanese ryokan - spotless condition, no noise leakage and super comfortable bed and tatami flooring. Hot spring...
There was some slight confusion around which breakfast foods contained peanuts (as an allergy sufferer), though staff did their best to clarify that swiftly. Signs indicating allergens similar to the ones for vegetarian and halal options would be appreciated. It was not made clear at check-in that restaurant required reservations, we got perfectly tasty food at the bar but would have appreciated a...Read more
Not brand new but it’s well maintained and clean. Nice elevator ride to appreciate the building. The breakfast is very good. Wide variety and tasty.
Nothing
Onsen
Check in time 4pm Check out time 11am
-Relatively near the XinBeitou station -Many convenience stores (24hr) nearby -Very responsive, friendly & helpful staff (eg promptly answerring my messages before our stay. They went the extra mile to prepare and send up breakfast sets to us at 5.40am when they knew we would miss the breakfast time (7am-10am) of one morning) -When we entered the hotel main door, we love the ambience -When we ente...
-I am very particular about scent. In general, the room smells nice, except the toilet. We need to spray perfume into the 'toilet' . -I am also particular of the cleanliness of the wash basin and tap area. In general, they are clean. However, if one was to sit down on the pedestal pan, one could see the dirt beneath the seam of the basin, etc. If the housekeeping can improve on these two areas, th...Read more
