Radisson Blu Hotel & Residence Nairobi Arboretum
8.9
Very good
(712)
5 stars
Updating price...

Radisson Blu Hotel & Residence Nairobi Arboretum

5 stars
Arboretum Road, Nairobi
8.9
Very good
712 reviews
Updating price...

Overview

Rating
Luxury Nairobi hotel in Kilimani with 2 restaurants 2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a hExpedia Group
Luxury Nairobi hotel in Kilimani with 2 restaurants 2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request. Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room. Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.9
Very good
Based on 712 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

Arboretum Road, Nairobi

What's nearby

  • Arboretum0.28 mi
  • Kenya National Theatre0.76 mi
  • Nairobi National Museum0.75 mi

Reviews

8.9
Very good
712 verified ratings
Wonderful
495
Very good
112
Good
54
Okay
11
Fair
7
Mediocre
12
Poor
21

Summary of reviews

Guests say
Guests appreciated the great location, cleanliness, and breakfast options at the hotel. However, there were concerns regarding the service quality, with several reviews indicating a need for better staff training and communication. Overall, the atmosphere was praised, making it a pleasant stay despite some service issues.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Breakfast8.5 out of 10
Atmosphere8 out of 10
Service3.5 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

7.0
Good
David, May 2025
Pros (+) The room space, neatness, wash room space fantastic! Very nice welcome from John and all the staff were cool
Cons (-) I was not impressed about the breakfast, everyday same variety wasn’t funny for my long stay of 10 days
10
Wonderful
Dr, May 2025
Pros (+) I had a wonderful stay at the Radisson Blu Nairobi. The staff were incredibly friendly and welcoming, making me feel right at home. The rooms were well-maintained, but also very spacious — offering all the comfort one could ask for. A special shout-out to Simon at the restaurant, whose customer service went above and beyond. He was attentive, professional, and always had a warm smile — truly a sta...
Cons (-) N/A
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3.0
Poor
Laurens, May 2025
Pros (+) The beds and pillows are good. The location is nice, although a bit quiet for my taste.
Cons (-) Where to start. The overall unfriendly behavior of the security, reception and bar is incredible for Kenya. The state of the accommodation is not that of a 5 star hotel. The facilities are not all of that. The pool has the depth of a children's pool. Not a very clean place.
10
Wonderful
Tameyalesh, Apr 2025
Pros (+) I stayed 5th night was great hotel is clean stuff are very welcome and very nice place only complain i have, rooms and hotel toilets doesn't have shattaf that's sad but I told them before I leave and they said you can request they have some rooms with that
9.0
Wonderful
Marco, Apr 2025
Pros (+) Excellent experience all round - Spacious room + bed, great service, pool, restaurant and near to Wilson airport
9.0
Wonderful
Sekou, Apr 2025
Pros (+) Everything was perfect during our stay. Very helpful staff.
Cons (-) Nothing.
9.0
Wonderful
Ochwila, Apr 2025
Pros (+) The staff were friendly. The environment was very clean. The bed was soft!…just what one needs for a good night sleep!
6.0
Okay
Indeep, Apr 2025
Pros (+) Location
Cons (-) Poor check out experience and also tried to charge me again for breakfast included
10
Wonderful
Janet, Apr 2025
Pros (+) Clean, beautiful and excellent service!
10
Wonderful
Alfred, Apr 2025
Pros (+) Location. Quiet and very safe All in all, very satisfied with the service and everything the hotel offers
Cons (-) Too short stay of 3 nights

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.