All reviews
Perfect location, clean , comfortable , modern, has great restaurant and spa , it is connect to the Rebat center
I was in the second floor , I had hard sleeping because I was hearing a sound of music at night
Staff so friendly Staff of room cleaning they were very helpful and nice specially Sanaa
Some personnel were really nice and had a,very positive attitude, especially redouane that works in the pool , some others need to work on their client engagement
That we have to pay for breakfast never seen that befor , the room where i was placed the air was,heavy not very freindly for people that has breathing problems.
The hotel is elegant and well-located. I deeply appreciated the way the Guest Experience Manager, Ms. Khadija, handled my concerns with professionalism and care. Her follow-up, generosity, and genuine hospitality turned a challenging start into a satisfying overall experience.
The check-in process was delayed and communication at the reception could have been better. My luggage was not delivered to the room as promised, and the room was not fully ready at the time of entry. However, the management took full responsibility and responded with great class.
Location
Everything was excellent except I didn’t know French which would have been very useful
Lounge is big
Boring staff
Great food in Le Grill Robuchon. Following a vegetarian, gluten free and lactose free diet at the moment and the chefs and restaurant manager couldn't have been more accommodating. Lovely warm fresh GF rolls! Problem with my room heating blowing out cold air, fixed within the hour thank you!
Great facilities. Spa particularly good Staff were all absolutely lovely, friendly and professional. Breakfast was superb Room service good
Location a good way from the old town
All good Only exception service in outside area very slow had to find staff ourselves to be served Breakfast and staff excellent Had delicious evening meal in restaurant Staff and service excellent
Just poor service in outside terrace area
worksitlocate items outside our window