Queenco Hotel & Casino
5 stars
8.9
Very good
(546)
5 stars
Updating price...

Queenco Hotel & Casino

5 stars
Victory Beach, Mohavithey Krong, District 3, Krong Preah Sihanouk
8.9
Very good
546 reviews
Updating price...

Overview

Rating
Luxurious ski hotel with ski-in/ski-out access Catch some rays at the beach or spend the day relaxing at Queenco Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request. QueenExpedia Group
Luxurious ski hotel with ski-in/ski-out access Catch some rays at the beach or spend the day relaxing at Queenco Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request. Queenco Hotel & Casino offers 199 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a fitness center. Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.9
Very good
Based on 546 verified guest reviews

Available rates

週五 5/16
週六 5/17

The neighborhood

Victory Beach, Mohavithey Krong, District 3, Krong Preah Sihanouk

What's nearby

  • Victory Beach0.2 mi

Reviews

8.9
Very good
546 verified ratings
Wonderful
307
Very good
83
Good
62
Okay
30
Fair
21
Mediocre
21
Poor
22

Summary of reviews

Guests say
Guests appreciated the friendly staff and the good breakfast options available, particularly by the beach. However, there were significant complaints regarding service, especially related to the gym and sauna amenities not functioning properly, as well as cleanliness issues in some rooms. Overall, while many enjoyed their stay, the negative experiences with service and cleanliness detracted from the overall satisfaction.
AI-Generated from customer reviews
Location8.5 out of 10
Breakfast8 out of 10
Cleanliness2.5 out of 10
Amenities2 out of 10
Service1 out of 10
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Score by provider

All reviews

8.0
Very good
Bianca, May 2025
Pros (+) The beautiful room and the nice food.
8.0
Very good
Kim, Apr 2025
Pros (+) Free pick up from train station with good communication on arrival time. Upgrade room upon arrival and very courteous staff. Hotel offered free transport to meet ferry for onwards travel to Koh Rong
Cons (-) Room was on 2nd floor, but sounded like we were trying to sleep inside of a night club. Noise level from bar on ground floor was so loud that room doors and windows rattled with the vibration.
10
Wonderful
Shuichi, Mar 2025
Pros (+) They had airport pick up service, and Ken from the hotel helped us a lot on the way and out. We asked the car from the port of Shihanoukvill to PP, and he was also helpful. The atmosphere of the poolside was really nice and club DJ sound. The breakfast was reasonable.
Cons (-) Sometimes the waiter was slow to take order for food. But this is the vacation place to stay so you should sit and relax!!! lol
10
Wonderful
Susie, Feb 2025
Pros (+) Everything - service was impeccable, room large and extremely comfortable, location and amenities beautiful. Food was also amazing.
Cons (-) Nothing at all
10
Wonderful
Brian, Jan 2025
Pros (+) Clean rooms
Cons (-) Smoking and vaping because of Casino
10
Wonderful
Steven, Jan 2025
Pros (+) I enjoyed the variety of food options available. Everything was hot and tasted good. The staff was friendly and the made to order sections were fast.
Cons (-) I enjoyed my stay immensely. The only thing I would like to have seen was towels available for swimming.
5.0
Fair
Pietersen, Dec 2024
Pros (+) Literally on the beach so that was great.
Cons (-) It was too noisy. There were parties that lasted way into the early hours of the morning and we hardly had any sleep.
10
Wonderful
Martina, Dec 2024
Pros (+) Honestly I liked everything. The staff was super friendly, the hotel looks gorgeous and the bed…so confortable. We eat dinner at the hotel restaurant, very delicious and everything was fresh. I recommend this hotel to everybody.
10
Wonderful
Arthur, Dec 2024
Pros (+) The hotel is very clean and spacious. It has a private beach and an excellent swimming pool. Tou can enjoy a magnificent SPA with massage if you want. The staff is very polite. Excellent breakfast and an extraordinarry restaurant where you can enjoy a romantic dinner watching one of the best sunset in the world! Close to the ferry area from where you can take a boat to the magnificent island koh r...
Cons (-) Nothing
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10
Wonderful
Emma, Dec 2024
Pros (+) The friendly and professional welcome and service was some of the best we’ve ever had. All staff from the desk to the restaurant are just amazing and so kind and thoughtful. The facilities at this beachside hotel were also great, with very modern comfortable rooms and fantastic food - we especially loved the Japanese restaurant with a beach view

Amenities

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.