All reviews
Beautiful hotel in an amazing location we loved every minute of our stay
Breakfast was good, Could have been a bigger selection. The location was excellent.
I do not think moving the breakfast location to your sister hotel will work or is acceptable for a 5 star hotel. Having to walk across the courtyard to the buffet does not work. On Saturday morning the curtains were open and it was cold in the restaurant. Also, if it is raining, what do you do?
The location was fabulous and room size great.
Service or lack thereof! Definitely not 5 star! We had a check in between 7-8pm and when arrived no one at reception and sat ringing bell outside for a while! Not clear instructions on how to find WiFi in the room etc. Breakfast again no staff around to get coffee etc.
Fantastic location in the heart of old Palma. The hotel was designed and decorated to an extremely high standard and had great facilities
Nothing!
Excellent Hotel , location perfect , chilled vide, very friendly staff, particularly Ann, we will be back !
Great hotel. Location was excellent. Breakfast delicious. Bed very comfortable.
The location is fabulous! Just a short walk away from most attractions and the sea front. It's a lovely historical building in a historical location. The room was very spacious, with a lovely bathroom, all spotlessly clean!
The dining service was slow, and we weren't made aware of the breakfast buffet until our last morning. The (pedestrian) street noise was quite loud, but the hotel provides ear plugs...
Absolutely incredible and I won’t stay at any other hotel. Wonderful old building in a modern style but still respecting the history of the old palace. Amazing location and incredible staff. The breakfast and food in general was magnificent as well
Everything, design, staff, food, location
Amazing hotel so beautiful , the staff went over and above including the lovely cleaning lady. The barista who made our morning iced coffee was so lovely and friendly. We would highly recommend this hotel and will definitely stay again
A beautiful, historical building, in a great location. Room was very comfortable and well appointed and the staff were lovely - efficient and very friendly. All in all it was a wonderful experience, and I wouldn’t hesitate to recommend.
It was all good.
