Pullman Reef Hotel Casino
5 stars
8.9
Very good
(1879)
5 stars
Updating price...

Pullman Reef Hotel Casino

5 stars
35-41 Wharf Street, Cairns, QLD 4870
8.9
Very good
1879 reviews
Updating price...

Overview

Rating
Nestled by Trinity inlet and the Cruise Liner Terminal, the 5-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropi…accorhotels.com
Nestled by Trinity inlet and the Cruise Liner Terminal, the 5-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropical North Queensland. Guests staying at the luxury Cairns accommodation are 10 minutes from Cairns Airport, and a 5 minute walk from the Reef Fleet Terminal. Guests can also explore the incredible Great Barrier Reef, Daintree Rainforest & Atherton Tablelands.accorhotels.com
Rating
8.9
Very good
Based on 1879 verified guest reviews

Available rates

Sun 4/27
Mon 4/28

The neighborhood - Cairns CBD

35-41 Wharf Street, Cairns, QLD 4870

What's nearby

  • Reef Hotel Casino2 min walk
  • Silverswift Dive and Snorkel3 min walk
  • Tusa Dive5 min walk
  • Esplanade Boardwalk6 min walk
  • Cairns Historical Society Museum7 min walk
  • Marlin Marina8 min walk
  • Cairns Rainforest Dome3 min walk
  • Reef Fleet Terminal4 min walk
  • Cairns Regional Gallery6 min walk
  • Michael Seebeck Gallery7 min walk
  • Cairns Night Markets & Food Court7 min walk
  • Samurai Gallery Australia8 min walk

Reviews

8.9
Very good
1879 verified ratings
Wonderful
1374
Very good
254
Good
127
Okay
54
Fair
25
Mediocre
21
Poor
23

Summary of reviews

Guests say
Guests praised the hotel's great location and excellent service, highlighting the friendly staff and convenient amenities. While some mentioned issues with cleanliness and aging facilities, the overall experience was positive, especially for families and honeymooners.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Cleanliness5 out of 10
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Score by provider

All reviews

8.0
Very good
Pratima, Apr 2025
Pros (+) Convenient location, great view, clean and tidy, organised, friendly, helpful and welcoming staffs, lot of restaurants close by, fresh breakfast every morning
Cons (-) Playing up air-conditioning
10
Wonderful
Anonymous, Apr 2025
Pros (+) Everything else
Cons (-) Wasn't to fussed on the food for room service
8.0
Very good
Sarah, Apr 2025
Pros (+) The room is comfortable and clean, plenty of room inside. The balcony was tiny. Bed and pillows are great. Check was a bit rough, seemed unorganised. When leaving the garage parking the ticket given to us by reception didn’t work and was requesting a payment for parking which was included with the room. Fir the price if the room breakfast should of been included but was not.
10
Wonderful
Craig, Mar 2025
Pros (+) Great place to stay. Everything is either inside the property or close by. Fantastic live music every Weekend. We love it here
Cons (-) Nothing
10
Wonderful
Anonymous, Mar 2025
near to every necessity and tour staff are nice with free brewed coffee unlimitted very clean
9.0
Wonderful
Sue, Mar 2025
Pros (+) Location friendly staff
9.0
Wonderful
Naomi, Mar 2025
Pros (+) It was close to what I needed and in room dinning was great.
Cons (-) Need bags in bins for rubbish, and a sanitary bag for personal use.Had no bin in toilet.Otherwise a great accommodation one of the best I’ve stayed in.
6.0
Okay
George, Mar 2025
Pros (+) Location, pool, and gym.
Cons (-) We stayed in three different rooms over an eight day stay. Two of the rooms' carpets are very stained. Not what I was expecting from five star reviews and an excellent rating on Booking. Coms web site.
10
Wonderful
Leo, Mar 2025
Pros (+) Pool great Staff excellent Lovely breakfast options Good location within Cairns Concierge very helpful on activities
Cons (-) Nothing
8.0
Very good
Rosanna, Mar 2025
Pros (+) Centrally located, very comfortable
Cons (-) Outdated

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.