All reviews
Excellent service- staff were very attentive and responsive. Location ia perfect too.
No view :)
The hotel is in an excellent location, very easily accessible through different modes of transport and close to some tourist sites.The rooms are very spacious. Ideal place to stay if you want to shop too
The hotel is well located, very central, the rooms are reasonably big and very well designed and have all the things we need for a pleasant stay. Above all, the staff are amazing, especially the concierge team, Joe and Kinlok are especially friendly and they help make our stay a very memorable one.
The friendly staff
The hotel was near the West Kowloon station which was convenient for taking the high speed rail and connected to a mall. There are many eateries down the same street.
Room price was a tad high but I think it was because there were many concerts happening around the time
Clean property and Convenient location
The air in the the corridor area was slightly stale
At check-in, one of the staff insisted — almost pressured us — to upgrade from a regular room to a suite. We agreed, but unfortunately, the suite was not clean when we entered. Overall, the hotel feels very gloomy and uninviting. Breakfast was very poor, with limited options. When some dishes ran out, they were very slow to refill them, and by the time they did, you’d already forgotten you asked. ...Read more
Clean, big room, and the sofa
Last time I didn’t get an extra blanket. But this time, I got one extra blanket. It was good
Super friendly staff and great location, room size and bathroom is big
N/a
Excellent service from all the staff. Warm, friendly and accommodating.
The window drape or curtain. Can be better with the right material and mechanism.