Pousada Palácio de Queluz
4 stars
8.7
Very good
(745)
4 stars
Updating price...

Pousada Palácio de Queluz

4 stars
Largo do Palacio Nacional, Queluz (Approx. 15 km From The Centre of Lisbon), 2745-191 Queluz, Lisbon District
8.7
Very good
745 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as an LCD TV and a bidet. Other amenities include laundry facilities, towels, dial-up internet, and a desk.
Rating
8.7
Very good
Based on 745 verified guest reviews

Available rates

Sat 5/17
Sun 5/18

The neighborhood

Largo do Palacio Nacional, Queluz (Approx. 15 km From The Centre of Lisbon), 2745-191 Queluz, Lisbon District

What's nearby

  • Palácio Real de Queluz2 min walk

Reviews

8.7
Very good
745 verified ratings
Wonderful
421
Very good
156
Good
102
Okay
25
Fair
22
Mediocre
11
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially its proximity to local attractions and the palace. The service was highlighted as friendly and attentive, making for a pleasant stay. Cleanliness was also a strong point, with many guests noting the well-maintained rooms. However, some guests mentioned minor issues with room features and amenities that could be improved.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
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Score by provider

All reviews

10
Wonderful
Melinda, May 2025
Pros (+) breakfast was top notch. staff was friendly and room was very elegant
6.0
Okay
Felicity, Apr 2025
Pros (+) They let us check in 2, hours earlier. Room was OK. Couldn't open the window as was on ground floor a worked well.. Breakfast again was lovely and great choices.
Cons (-) One of the staff was very rude and made us feel very uncomfortable.
5.0
Fair
Hugh, Apr 2025
Pros (+) Comfortable beds and it was all we could get after an electrical shutdown. Old doors and heavy keys banging against them as they were opened and closed day and night.
Cons (-) Young staff member couldn’t understand anything we asked. Charged for water which should have been in the room. No food available except cheese and ham sandwich. No hot food at all. Not a 4 Star hotel.
8.0
Very good
Barbara, Apr 2025
Pros (+) We have stayed here before I like the location across from the palace. I am able to see the palace before the bus tours come.. to be all by yourself and a gorgeous big palace what could be better ? my husband enjoyed the easy access to park for jogging. I like the fact that it was quieter than staying in the busy square sintra we can park right in front of the Posada and I know it is extremely dif...
Cons (-) It was a bit far from the airport so we needed to get Up early to catch a flight the next day we miss breakfast this time, but they packed us a paper bag lunch
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9.0
Wonderful
Michael, Apr 2025
Pros (+) The room was lovely, the little extras were great...Bottled, water, refrigerator and a safe. The breakfast was superb couldn't fault it`, and the staff were very pleasant and helpful.
Cons (-) The pillows weren´t to my liking, just couldn´t get comfortable.. The mattress was old and dipped noticeably even with a reasonable topper on it. Staffing on reception was a bit lacking at times, having to wait for someone to attend, from other duties., but very apologetic when they returned.
10
Wonderful
James, Apr 2025
Pros (+) Great food, top notch bedding, very helpful staff, fantastic location.
Cons (-) It would have been nice if the hotel had some outside seating / day time restaurant. I suspect this will be down to planning/zoning regulations.
10
Wonderful
John, Mar 2025
Pros (+) Great stay. The mattress was freaking awesome. Often, hotels go for mattresses that are way too soft; the perfectly firm mattress was divine for me. It was the best sleep experience of the whole travel.
Cons (-) The water pressure for a shower is really bad, borderline annoying. I can imagine other guests might deduct points for this, but it is a holiday stay, no need to stress too much about it, shower slower.
10
Wonderful
Leslie, Mar 2025
Pros (+) We loved this historic atmosphere, the comfortable rooms and a lovely breakfast
Cons (-) lol the heavy key that required to carry all day
10
Wonderful
Geoffrey, Feb 2025
Pros (+) Location,cleanliness and professional friendly staff
10
Wonderful
Victor, Feb 2025
Cons (-) I like the room and the staff are very friendly

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number1506