All reviews
Young lady on reception on our arrival (and when we met up again )was so welcoming and friendly. We are from UK, enjoy a cuppa and she sourced us a kettle for our room. Breakfast was plentiful, varied, and delicious
Location; plenty of parking right outside the hotel. With Uber and trains we could get about very easily. Large room and comfortable beds. Helpful staff. Good breakfast. Restaurants close by.
Not enough electric sockets.
Exceptional building in an exceptional location. The staff was so nice all through. Breakfast is top notch.
breakfast was top notch. staff was friendly and room was very elegant
They let us check in 2, hours earlier. Room was OK. Couldn't open the window as was on ground floor a worked well.. Breakfast again was lovely and great choices.
One of the staff was very rude and made us feel very uncomfortable.
Comfortable beds and it was all we could get after an electrical shutdown. Old doors and heavy keys banging against them as they were opened and closed day and night.
Young staff member couldn’t understand anything we asked. Charged for water which should have been in the room. No food available except cheese and ham sandwich. No hot food at all. Not a 4 Star hotel.
We have stayed here before I like the location across from the palace. I am able to see the palace before the bus tours come.. to be all by yourself and a gorgeous big palace what could be better ? my husband enjoyed the easy access to park for jogging. I like the fact that it was quieter than staying in the busy square sintra we can park right in front of the Posada and I know it is extremely dif...
It was a bit far from the airport so we needed to get Up early to catch a flight the next day we miss breakfast this time, but they packed us a paper bag lunchRead more
The room was lovely, the little extras were great...Bottled, water, refrigerator and a safe. The breakfast was superb couldn't fault it`, and the staff were very pleasant and helpful.
The pillows weren´t to my liking, just couldn´t get comfortable.. The mattress was old and dipped noticeably even with a reasonable topper on it. Staffing on reception was a bit lacking at times, having to wait for someone to attend, from other duties., but very apologetic when they returned.
Great food, top notch bedding, very helpful staff, fantastic location.
It would have been nice if the hotel had some outside seating / day time restaurant. I suspect this will be down to planning/zoning regulations.
Great stay. The mattress was freaking awesome. Often, hotels go for mattresses that are way too soft; the perfectly firm mattress was divine for me. It was the best sleep experience of the whole travel.
The water pressure for a shower is really bad, borderline annoying. I can imagine other guests might deduct points for this, but it is a holiday stay, no need to stress too much about it, shower slower.
