Post Hotel and Spa
4 stars
8.8
Very good
(159)
4 stars
Updating price...

Post Hotel and Spa

4 stars
200 Pipestone Road, Lake Louise, AB
8.8
Very good
159 reviews
Updating price...

Overview

Rating
Rustic refinement in an iconic setting. Replenish yourself at Post Hotel & Spa at Lake Louise. A mountain getaway beyond compare. Warm, inviting, and steeped in history, Post Hotel & Spa is nestled among the spectacular peaks of Banff National Park. iHotelier/iStay
Rustic refinement in an iconic setting. Replenish yourself at Post Hotel & Spa at Lake Louise. A mountain getaway beyond compare. Warm, inviting, and steeped in history, Post Hotel & Spa is nestled among the spectacular peaks of Banff National Park. Our location offers unparalleled access to breathtaking scenery, world-class skiing, and exquisite dining. We are your ideal home base for rejuvenating mountain adventures. Choose from a range of luxurious guestroom and suite options, each space with its own unique character and expressive touches all with your comfort in mind.iHotelier/iStay
Rating
8.8
Very good
Based on 159 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

The neighborhood

200 Pipestone Road, Lake Louise, AB

What's nearby

  • Lake Louise Visitor Centre6 min walk

Reviews

8.8
Very good
159 verified ratings
Wonderful
117
Very good
21
Good
14
Okay
2
Fair
2
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests had a wonderful experience at The Post Hotel highlighting its exceptional service, beautiful location near Lake Louise, and luxurious amenities. The staff's attentiveness, especially from locals like Andre, added a personal touch, with many praising the cleanliness and overall charm of the hotel. However, some guests expressed dissatisfaction with the high prices, limited dining options, and noise from nearby trains, suggesting that while the hotel offers great experiences, it might not be suitable for those on a budget.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Value for Price3 out of 10
Noise Level2.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Christophe, Mar 2025
Pros (+) The Post has incredible ambiance and generally excellent staff. The location is also very good.
Cons (-) The Post should think about making its dinner menu more versatile (so menu readers understand one need not necessarily do 4 courses). I would also much prefer room rates to be slightly higher and for a Continental breakfast buffet to be included. While most staff is great, we found the housekeepers lacked the experience to know what to collect / what to rearrange etc. odd
3.0
Poor
Frederickson, Mar 2025
Cons (-) No refrigerator or mini bar, restaurant staff were unfriendly. Room service was poor. Too expensive for what was received
7.0
Good
Susan, Mar 2025
Pros (+) Most of the staff were excellent and very helpful. When we received a room with no in-room fridge, we spoke to a young woman doing housekeeping on the floor and she immediately took action and a fridge was delivered. The bellmen and drivers were excellent. Polite, friendly and eager to help.
Cons (-) It is an older hotel. It has a genteel charm but for the price, I expected more modern furnishings. Everything was expensive, from the price of the room to the price of the drinks to the price of the dinner. Good quality but over-priced, in my opinion.
10
Wonderful
Lynn, Feb 2025
Pros (+) Great location with 2 restaurants with excellent food and service wonderful staff and they came every night with cookies homemade from the chef
Cons (-) Nothing
10
Wonderful
Vedran, Dec 2024
Pros (+) Everything was just perfect! We were there for Christmas and got a present from the staff. They were really nice and helpful. If we ever come back to Canada, we'll definitely go back there! :)
Cons (-) Nothing, everything was perfect!
9.0
Wonderful
Caroline, Oct 2024
Pros (+) Cozy feel. Excellent food choices at the two restaurants on site. Charming lounge area. Spa onsite. Helpful staff. Private balcony.
5.0
Fair
Karen, Oct 2024
Pros (+) Convenient car parking.
Cons (-) Overpriced & over rated.
9.0
Wonderful
Trinity, Oct 2024
Pros (+) Beautiful location in the heart of the Canadian Rockies! The hotel had all the amenities and services you could ask for.
8.0
Very good
Brent, Oct 2024
Pros (+) Very beautiful setting - very peaceful and quiet. For a Relais and Chateau Property, there needs to be an upgrade on the property, We stayed in Room 127. The hot water tap in bathroom was leaking, we had to call Maid Service to clean up hair in bathroom. Rooms need a refresh for sure. The Dining room looks lovely but needs a refresh. The Moose Nook is lovely for spirits and fire. A lovely setting ...
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10
Wonderful
Yona, Oct 2024
Pros (+) The powerful shower was so good and there is a massage facility on the bottom of the bathtub!!. All the staff members are friendly and helpful. The atmosphere was so good that I wanted to stay longer.
Cons (-) none

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.