Portaventura Hotel Mansión De Lucy
5 stars
9.5
Wonderful
(350)
5 stars
Updating price...

Portaventura Hotel Mansión De Lucy

5 stars
Av. Alcalde Pere Molas, 43840 Salou, Catalonia
9.5
Wonderful
350 reviews
Updating price...

Overview

Rating
Luxury hotel with a seasonal outdoor pool and a 24-hour front desk A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a s…Expedia Group
Luxury hotel with a seasonal outdoor pool and a 24-hour front desk A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and a 24-hour front desk. Housekeeping is available on request. PortAventura Hotel Lucy's Mansion - Includes unlimited access & Express wristband to PortAventura Park & Ferrari Land offers 31 accommodations with minibars (stocked with some free items) and minibars. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Vila-Seca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.Expedia Group
Rating
9.5
Wonderful
Based on 350 verified guest reviews

Available rates

Fri 4/4
Sat 4/5

The neighborhood

Av. Alcalde Pere Molas, 43840 Salou, Catalonia

What's nearby

  • PortAventura19 min walk
  • Costa Caribe Aquatic Park19 min walk

Reviews

9.5
Wonderful
350 verified ratings
Wonderful
246
Very good
39
Good
39
Okay
10
Fair
10
Mediocre
2
Poor
4

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's exceptional location and cleanliness, emphasizing the great service provided by attentive staff. Many appreciated the spacious rooms and the quality of food, particularly in the hotel restaurant. While some guests noted areas for improvement, such as outdated furniture or decor, the overall sentiment remains highly positive about their experiences.
AI-Generated from customer reviews
Cleanliness10 out of 10
Service10 out of 10
Location10 out of 10
Room Size9.5 out of 10
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Score by provider

All reviews

7.0
Good
Yasmin, Oct 2024
Pros (+) Could do with a few more plug sockets in rooms. But was a lovely stay
Cons (-) The food was not good in the park but the hotel restaurant was not as good as past years either. We were disappointed at the standard of the dishes.
10
Wonderful
Marina, Aug 2024
Pros (+) Amazing hotel, very friendly staff, great food and we could stay in our room until the evening for free on the last day!!! Thank you very much for a brilliant time!
8.0
Very good
Hala, Jul 2024
Pros (+) Great location
Cons (-) Ac wasn’t working a little outdated furniture
9.0
Wonderful
Medhawi, Aug 2023
Pros (+) The staff was very helpful and nice the size of the room was good the location was good
Cons (-) The menu of the dinner they didn’t change and that the bathroom hasn’t a box of tissue
9.0
Wonderful
Hashim, Jul 2023
Pros (+) the staff were very good hotel gave us fast track bracelets for the rides. It made the experience so much better hotel very close to the park
10
Wonderful
Shaun, Jul 2022
Pros (+) The staff were amazing
10
Wonderful
Corbeto, Nov 2021
Pros (+) The beds were very comfortable and tje food was excellent. The kind staff was amazing all the time.
Cons (-) The hotel is very far from the park.
10
Wonderful
Cesar, Aug 2020
Pros (+) Nice restaurant and service. Swimming pool is amazing!
7.1
Good
Mark, Sep 2019
Pros (+) Breakfast good but understaffed
Cons (-) Our children's brand new shoes were "taken" from the pool area. We reported this at reception, we asked to see the duty manager but this was denied. The staff did not deal with the matter at all well. We were told that someone would contact us but at the time of writing some three weeks later, we have heard nothing. We were given generic email addressees for the entire complex including the parks ...
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5.8
Fair
Sukhvir, Aug 2019
Pros (+) We booked a family room & for the price we did not expect the kids beds to be uncomfortable sofa beds. For a ‘5 star’ hotel I expected proper beds for all
Cons (-) Sofa beds. Dinner menu

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.