Pondok Santi Estate
4 stars
9.5
Wonderful
(1027)
4 stars
Updating price...

Pondok Santi Estate

4 stars
Dusun Gili Trawangan, Desa Gili Indah, Pemenang 83352
9.5
Wonderful
1027 reviews
Updating price...

Overview

Rating
Hotel with private beach, full-service spa Catch some rays on Pondok Santi Estate's private white sand beach, pamper yourself at the full-service spa, or enjoy snorkeling. Pondok Santi Estate offers 13 air-conditioned accommodations, which are accessExpedia Group
Hotel with private beach, full-service spa Catch some rays on Pondok Santi Estate's private white sand beach, pamper yourself at the full-service spa, or enjoy snorkeling. Pondok Santi Estate offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.5
Wonderful
Based on 1027 verified guest reviews

Available rates

Wed 3/19
Thu 3/20

The neighborhood

Dusun Gili Trawangan, Desa Gili Indah, Pemenang 83352

What's nearby

  • South Beach0.44 mi

Reviews

9.5
Wonderful
1027 verified ratings
Wonderful
897
Very good
76
Good
32
Okay
15
Fair
1
Mediocre
3
Poor
4

Summary of reviews

Guests say
Guests have expressed a range of feelings about their stay at the hotel. On the positive side, the service was highly praised, with staff being friendly and attentive, especially towards guests with children. The atmosphere was described as relaxed and enjoyable, making for pleasant experiences during meals, particularly breakfast, which received numerous compliments for its quality and setting. However, there were significant complaints about cleanliness, with some rooms showing signs of neglect, and issues were raised about misleading room descriptions, particularly regarding location and privacy. Overall, while many guests appreciated the staff and atmosphere, concerns about room conditions and value for money were prevalent.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Breakfast9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Value for Price2.5 out of 10
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All reviews

10
Wonderful
Penelope, Mar 2025
Pros (+) Pondok Santi Estate is pure luxury, even in the midst of a storm! We stayed for five nights, three of which were marked by a cyclone with torrential rain and strong winds—but despite the weather, our experience was nothing short of exceptional. The beautifully appointed rooms have everything you need, including lovely outdoor bathrooms that add to the tropical charm. The staff went above and beyon...
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10
Wonderful
Jillian, Mar 2025
Pros (+) The grounds were beautiful and well kept. We were very warmly greeted on arrival. We loved the private beach area and restaurant on the beach. Service was excellent; staff tried very hard to ensure we had a great experience. The music played at the beach restaurant and bar was exceptionally well curated and strongly contributed to our experience. We will always remember our stay at Pondok Santi.
Cons (-) The secondary pool was not as clean as the main pool. The grass wasn’t mowed near the hill view accommodation. I can’t stress enough though how minor these issues were in the broader context of our experience.
10
Wonderful
Anonymous, Mar 2025
Loved the stay. Great food Best beach Everything was just awesome
9.6
Wonderful
Anonymous, Feb 2025
Whilst touring Bali we made an unplanned visit to Gili. After a brief review of available properties we fell upon this hotel. It is excellent. Having toured the island there is a variety of different hotels to suit different budgets but this is the best hotel in my view. We have a young boy and selected the 2 room ocean view villa - it was fantastic. Our visit has been the highlight of our tour th...
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10
Wonderful
Roger, Feb 2025
Pros (+) The place is a mixture of modern and traditional!
9.2
Wonderful
Anonymous, Feb 2025
Spacious room with private outdoor shower and sunbathing area. Breakfast is amazing while there are many free activities and bicycles to borrow
10
Wonderful
Rhea, Feb 2025
Pros (+) Everything was perfection. The rooms were perfect. The grounds were so well kept and beautiful. The pool area was spotless and so lovely. The property has a luxurious feel to it. We cycled around the whole island and this was the property that has the wow factor. It feels like a 5* resort and to pair with the lovely staff that go above and beyond to make your stay great… heaven! We will be back.
Cons (-) For the 5* property the bikes were terrible, very tired they need replacing and upgrading
10
Wonderful
Ye, Feb 2025
Pros (+) Ideal place on Gili T for someone who would like to have a more private, quiet and relaxing holiday. I will certainly stay there again if I visit Gili T for another scuba diving trip. Outdoor shower in the private garden is surprisingly enjoyable...
Cons (-) The hair dryer can be significantly improved...
10
Wonderful
Navin, Jan 2025
Pros (+) Splendid property in Gili T. Definitely one of the best we have stayed at so far. The staff were so friendly and accomodating and made our stay so enjoyable looking after all our needs. The property is stunning, great spread of rooms (we had one pool villa and another garden facing villa), both were spacious! The restaurant by the beach was a great place to spend the day on a private beach. With a...
Cons (-) Probably the only thing we were not too fond of was the brekky by the pool on the first day, there was smell from the re-used water being used for gardening. It was not too much of an issue, we were immediately accommodated by the beach which was a way better option anyways
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9.0
Wonderful
Bianca, Jan 2025
Pros (+) Location, very good food breakfast and dinner, maybe the best on the island, friendly staff, great massage value for money
Cons (-) The smell in the villa (although the staff brought some aromatherapy), the toilet is old, the free bicycles are old should be replaced, the pool from the villa is very old as well as the main pool.

Amenities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.