Phulay Bay, A Ritz-Carlton Reserve
5 stars
9.7
Wonderful
(265)
5 stars
Updating price...

Phulay Bay, A Ritz-Carlton Reserve

5 stars
111 Moo 3, Nongthalay, Muang, Krabi 81180
9.7
Wonderful
265 reviews
Updating price...

Overview

Rating
Beyond the limestone mountains rising from Thailand’s Andaman Sea, virgin rainforests, ethereal beaches, and crystal clear waterfalls, a secluded paradise awaits in one of the world’s most spellbinding destinations. Embark on a voyage of discovery at…Marriott
Beyond the limestone mountains rising from Thailand’s Andaman Sea, virgin rainforests, ethereal beaches, and crystal clear waterfalls, a secluded paradise awaits in one of the world’s most spellbinding destinations. Embark on a voyage of discovery at Phulay Bay, a Ritz-Carlton Reserve—a hidden luxury resort in Krabi, Thailand, where the charm and natural splendor of Thailand blend with an aura of serenity and luxury. Discover our 5-star Krabi beach resort where you can wake up to yoga on the beach, spend the day hiking the majestic Dragon Crest Mountain, and relax over dinner with ocean views.Marriott
Rating
9.7
Wonderful
Based on 265 verified guest reviews

Available rates

Thu 4/3
Fri 4/4

The neighborhood

111 Moo 3, Nongthalay, Muang, Krabi 81180

What's nearby

  • Tubkaek Beach0.44 mi

Reviews

9.7
Wonderful
265 verified ratings
Wonderful
224
Very good
24
Good
6
Okay
5
Fair
1
Mediocre
2
Poor
3

Summary of reviews

Guests say
Guests consistently praise the exceptional service and attention provided by the staff, highlighting the personalized experience with dedicated butlers who cater to every need. The cleanliness of the facilities, including beautifully maintained rooms and serene pools, contributes to the overall positive experience. Additionally, the diverse range of amenities offered, from kids' clubs to various activities, is well-received, making it an ideal choice for both families and couples looking for a luxurious retreat.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9.5 out of 10
Amenities9 out of 10
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Score by provider

All reviews

10
Wonderful
Peter, Mar 2025
Pros (+) Congratulation for the Team !
10
Wonderful
Anonymous, Mar 2025
Amazing service thank u soo much for the general manger ❤️
10
Wonderful
Taranvir, Mar 2025
Pros (+) Everything. Seriously.
Cons (-) Nothing. Was excellent.
10
Wonderful
Maarten, Mar 2025
Pros (+) Amazing scenery, great staff and very exclusive stay with all luxury.
10
Wonderful
Nur, Feb 2025
Pros (+) The hotel is beautiful, the cleanliness is perfect, the bed is big and comfortable, fantastic breakfast. We loved everything. Our personal butler was absolutely incredible, they anticipated our every need and made our stay feel truly luxurious.
10
Wonderful
Tanner, Feb 2025
Pros (+) Everything about this property is amazing. The rooms, views, service, everything, I would definitely come back.
10
Wonderful
Cameron, Feb 2025
Pros (+) The best hotel in the world. Breathtaking location, the most luxurious bedrooms I’ve ever stayed in and staff that would do anything to make your stay both special and memorable
Cons (-) If I’m being picky I’ve had better restaurant experiences. This could be that I just made wrong choices. The breakfast choice and quality however was phenomenal. The above will not stop me from returning though
10
Wonderful
Allan, Jan 2025
Pros (+) The staff - especially the personal butler - she was the best
10
Wonderful
Allan, Jan 2025
Pros (+) Everything - the personal butler was absolutely great - world class
10
Wonderful
Rajpal, Jan 2025
Pros (+) Staying at Phulay Bay has been one of the most memorable experiences of my life. I had reserved a few nights for my fiancé and our family for our engagement proposal. Where do I even start with this hotel? The warmth and friendliness of the staff, stunning views and rooms and meticulous attention to detail throughout our visit blew us away. I cannot recommend this hotel enough—it's a credit to the...
Cons (-) I genuinely could not find anything to dislike about the experience. If there was even a slight error or mistake (which rarely occurred), the hotel staff would immediately go the extra mile to make us feel valued, heard, and respected. This is a perfect example of how exceptional customer service can elevate a brand.
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Amenities

  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.