All reviews
Except location. Modern premises with historic Moroccan vibes.
Small stuffy lifts.
Only 1 bath towel (very thin) and 1 hand towel also threadbare
Spacious suites, attentive staff. Good breakfast.
Towels could do with an upgrade, some were a bit tatty.
Very nice and spacious rooms , however the air conditioning did not work. When mentioning this to the staff they informed us that central AC is switched off , in other words useless to have a AC panel in the guest rooms if they don't work in any case. The rooms are exceptionally clean ! The breakfast is great , wider variety of food and continuously being replenished
The service ( specifically reception staff) in this hotel could be better. We tried calling reception on a few occasions, the phone was never picked up...Only when we walked downstairs and spoke face to face the issues we faced were dealt with i.e. limited towels while we were checked in with 2 people, AC not working , there is a microwave in the room however no cutlery or crockery. Also the hotel...Read more
It was very central. Close to the airport ) not far from the medina The staff were lovely and warm The hotel is clean and beautiful Lots of restaurants and shops around
The airconditionig system did not work as expected. It was chilly at night outside but I love to sleep in a cold room. I couldn’t get the AC to work. My room was too warm so I had to open the balcony door all night to get cool air into the room which wasn’t the best because the light and sounds from outside bothered me
Location
Bathroom open to the room
Location was great and the choice of restaurants to walk to safely in the evenings.
We were told on arrival that we had been upgraded from a standard room. We ended up in room 350 with the staff member who put us there having full knowledge that it was under a restaurant on the roof with loud thumping (nightclub style) music starting at 21:00 until after midnight! I would not do this to my guests. Why would anyone do this except if you wanted to play some sort of sick joke at you...Read more
The property was very beautiful and clean. The staff were all so lovely and the breakfast was amazing. Brilliant location!
Bathroom is not separate from the bedroom - just be aware of this when sharing a room. The shower has a glass screen and toilet had a glass door.
The staff, location, and atmosphere were all perfect! A special thanks to Magda and Hamza for taking such great care of us and making our stay truly memorable.
Nothing
- great area - modern design
- smelly hallways - no dental kits available, they had to order some, but we never got them anyway - staff not cooperative
