All reviews
Location was perfect. Very walkable to Galata tower and all the lively neighborhoods and bars close by. Room was beautiful, clean and comfortable. Breakfast was good with a choice to customize. Front desk was very helpful. The history in this hotel and the celebrity guests who have stayed here, is truly something. Felt blessed to stay in the same hotel where Agatha Christies once stayed.
The hotel is iconic. It’s like the building has a soul. The employees maintain the grand old era this hotel has seen with their gracious warm professional attitude. I booked this hotel and had to leave urgently the day of my arrival. The front office manager assisted me with this and when I was able to return, he remembered me. I felt as if I had been patronising the hotel for years. I used the sp...
Don’t use the lift during peak times, after breakfast or at checkout time, or just slow down and be prepared to wait. After a day you start to wind down and it doesn’t really matter.Read more
For several years now, I have chosen to stay exclusively at this hotel. Each visit reaffirms what makes it so special — its unique, almost magical sense of home. The service is excellent, the cleanliness impeccable, and the food always delightful. But the true soul of this hotel lies in its people. It’s the staff — many of whom remain unchanged over the years — that create this atmosphere of famil...
Now, I want to address the hotel management directly — because I know you read every guest review, and that alone speaks to your high standards of service and guest care. Unfortunately, this 05.05 something happened that has now repeated itself for the third time. The first time, I experienced a situation that left me with a bad impression — but I chose to say nothing, assuming someone was having ...Read more
Beautiful, historic hotel in the heart of the Pera district.
It was well kept and clean
A historic hotel that takes you back in time. For the service and comfort it’s one of the best bargains in Istanbul.
The breakfast was outstanding, with a wide variety of high-quality options to suit all tastes. The beds were exceptionally comfortable, and the rooms were beautifully decorated, creating a relaxing and stylish atmosphere. The housekeeping team did an excellent job — everything was spotless throughout our stay. The spa facilities were lovely and well-maintained, offering a great space to unwind. Th...
We experienced loud music nearly every night during our stay, to the point that it was clearly audible even with earplugs. When we raised this politely at reception, we were met with a very blunt response and told there was nothing they could do. We asked if it was possible to move to a quieter room, but were simply told "no" — with no effort made to explore alternatives, only a blanket statement ...Read more
Service, confort, location and history of the hotel
The view and the noise from the bedroom overlooking the busiest road.
Location and the beauty of the hotel
Historic hotel with all modern cons
Bar had lousy service
