Pendry Manhattan West
5 stars
9.1
Wonderful
(103)
5 stars
Updating price...

Pendry Manhattan West

5 stars
438 West 33rd Street, New York, NY 10001
9.1
Wonderful
103 reviews
Updating price...

Overview

Luxury hotel with 2 restaurants and bars This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. ChangeExpedia Group
Luxury hotel with 2 restaurants and bars This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request. Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center.Expedia Group
9.1
Wonderful rating
Based on 103 verified guest reviews

Available rates

Wed 7/30
Thu 7/31

The neighborhood - Chelsea

438 West 33rd Street, New York, NY 10001

What's nearby

  • St. Michael Roman Catholic Church3 min walk
  • Metropolitan Community Church of New York5 min walk
  • Hammerstein Ballroom5 min walk
  • National Comedy Theatre New York6 min walk
  • Heller Gallery6 min walk
  • Sean Kelly Art Gallery7 min walk
  • Congregation Beth Israel West Side Jewish Center4 min walk
  • Vessel5 min walk
  • Hudson Yards Redevelopment Project6 min walk
  • Pennsylvania Station6 min walk
  • One Penn Plaza7 min walk
  • Madison Square Garden7 min walk

Reviews

9.1
Wonderful
103 verified ratings
Wonderful
86
Very good
10
Good
3
Okay
1
Fair
1
Mediocre
1
Poor
1

Summary of reviews

Guests say
Guests consistently praised the hotel's fantastic location, excellent service, and high standards of cleanliness. Many highlighted the warm and professional staff, as well as the inviting atmosphere. While some mentioned minor issues with room comfort and amenities, the overall sentiment was overwhelmingly positive, with many expressing a desire to return.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
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All reviews

8.0
Very good
Elizabeth, May 2025
Pros (+) Hotel is amazing, beautiful, with great amenities.
Cons (-) The FOOD is horrible. The room service is subpar.
9.0
Wonderful
Piotr, May 2025
Pros (+) Super comfy bed and the room was spacious for NYC. I really liked the design, obviously a personal thing, but it felt stylish and cozy at the same time. Everything was spotless, which I really appreciated. The location is perfect, and there’s a great coffee place right in the building. Staff were friendly, helpful, and really on it, the birthday cake waiting in my room was such a thoughtful surpri...
Cons (-) Honestly, nothing in particular to mention as a con. I’d happily stay here again.
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10
Wonderful
Brian, Mar 2025
Pros (+) Staff are warm and professional. Hotel vibe is calm and inviting. Location to MSG and Penn is fantastic
Cons (-) Miss the macarons at turn down, but always love the slippers.
10
Wonderful
Paul, Feb 2025
Cons (-) i asked for a taxi and was told that they could´nt get one because it was snowing
10
Wonderful
Joe, Dec 2024
Pros (+) The Pendry is located right in the heart of the wonderful area around Hudson Yards on the West side. Can't say enough about how this area is clean, quiet (relatively), and FULL of great places to eat and shop. The Whole Foods steps away from the front entrance is a great bonus, but really, you can find just about anything within a short walk or subway ride. Penn Station is a block and a half away,...
Cons (-) There were a couple of minor mechanical issues in our room during our stay (safe wouldn't lock, drapes didn't close well, for example), but they were fixed immediately upon alerting the front desk. Aside from that, the hotel is not cheap, but given all of the above, I didn't mind overpaying as much as I thought I would!
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4.0
Mediocre
Luis, Oct 2024
Pros (+) The location is next to Hudson Yards and nearby to other main attractions in midtown. Property looks well maintained and staff is friendly.
Cons (-) Definitely not a luxurious or 5 star experience. Coffee maker didn’t work properly (I informed the front desk twice and they didn’t do anything about it). When it did work, the quality of the coffee pods was terrible. Gym ok. No pool or spa. Housekeeping was extremely erratic. One day I had to complain about the room not being cleaned up by 2pm. Not coming back or recommending this hotel. For anyo...
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10
Wonderful
Julie, Oct 2024
Pros (+) Overall the food is lovely however it’s expensive as you would expect in a five star hotel . The decor is beautiful great size rooms with everything 5 star . The beds super comfy
Cons (-) Leaving
7.0
Good
Nadir, Sep 2024
Pros (+) Large room. Good facilities
Cons (-) No drawers for storage of clothes
10
Wonderful
Carlos, Aug 2024
Pros (+) Modern design, clean rooms. They clean the room twice a day which is very important to me. It took me awhile to find the right hotel in NYC as there are so many bad reviews from other hotels. I don’t want my vacation to be stressed
Cons (-) Overall none but slow service in zou zou restaurant
10
Wonderful
Camila, Aug 2024
Pros (+) Amazing hotel! During our stay at the Pendry Hotel in New York, we were thoroughly impressed by the exceptional service provided by the team. Their attentiveness and professionalism truly enhanced our experience. The hotel itself is outstanding, with its stylish design and excellent amenities making it a top choice for any visit to the city. Highly recommended for a memorable stay! The neighborhoo...
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Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.