All reviews
Hotel is amazing, beautiful, with great amenities.
The FOOD is horrible. The room service is subpar.
Super comfy bed and the room was spacious for NYC. I really liked the design, obviously a personal thing, but it felt stylish and cozy at the same time. Everything was spotless, which I really appreciated. The location is perfect, and there’s a great coffee place right in the building. Staff were friendly, helpful, and really on it, the birthday cake waiting in my room was such a thoughtful surpri...
Honestly, nothing in particular to mention as a con. I’d happily stay here again.Read more
Staff are warm and professional. Hotel vibe is calm and inviting. Location to MSG and Penn is fantastic
Miss the macarons at turn down, but always love the slippers.
i asked for a taxi and was told that they could´nt get one because it was snowing
The Pendry is located right in the heart of the wonderful area around Hudson Yards on the West side. Can't say enough about how this area is clean, quiet (relatively), and FULL of great places to eat and shop. The Whole Foods steps away from the front entrance is a great bonus, but really, you can find just about anything within a short walk or subway ride. Penn Station is a block and a half away,...
There were a couple of minor mechanical issues in our room during our stay (safe wouldn't lock, drapes didn't close well, for example), but they were fixed immediately upon alerting the front desk. Aside from that, the hotel is not cheap, but given all of the above, I didn't mind overpaying as much as I thought I would!Read more
The location is next to Hudson Yards and nearby to other main attractions in midtown. Property looks well maintained and staff is friendly.
Definitely not a luxurious or 5 star experience. Coffee maker didn’t work properly (I informed the front desk twice and they didn’t do anything about it). When it did work, the quality of the coffee pods was terrible. Gym ok. No pool or spa. Housekeeping was extremely erratic. One day I had to complain about the room not being cleaned up by 2pm. Not coming back or recommending this hotel. For anyo...Read more
Overall the food is lovely however it’s expensive as you would expect in a five star hotel . The decor is beautiful great size rooms with everything 5 star . The beds super comfy
Leaving
Large room. Good facilities
No drawers for storage of clothes
Modern design, clean rooms. They clean the room twice a day which is very important to me. It took me awhile to find the right hotel in NYC as there are so many bad reviews from other hotels. I don’t want my vacation to be stressed
Overall none but slow service in zou zou restaurant
Amazing hotel! During our stay at the Pendry Hotel in New York, we were thoroughly impressed by the exceptional service provided by the team. Their attentiveness and professionalism truly enhanced our experience. The hotel itself is outstanding, with its stylish design and excellent amenities making it a top choice for any visit to the city. Highly recommended for a memorable stay! The neighborhoo...Read more