Pan Pacific Suzhou
4 stars
9.0
Wonderful
(1070)
4 stars
Updating price...

Pan Pacific Suzhou

4 stars
259 Xin Shi Road, Suzhou 215007
9.0
Wonderful
1070 reviews
Updating price...

Overview

Riverwalk hotel with 4 restaurants and a fitness center This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and a seasonal outdoorExpedia Group
Riverwalk hotel with 4 restaurants and a fitness center This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and a seasonal outdoor pool. Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.0
Wonderful rating
Based on 1070 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood - Gusu

259 Xin Shi Road, Suzhou 215007

What's nearby

  • Ruiguang Tower0.13 mi
  • Cloud Rock Pagoda0.14 mi
  • Suzhou Inscriptions Museum0.48 mi
  • Beisita0.59 mi
  • Gupanmen0.14 mi
  • Pan Gate0.32 mi
  • Suzhou Confucian Temple0.58 mi

Reviews

9.0
Wonderful
1070 verified ratings
Wonderful
636
Very good
167
Good
126
Okay
49
Fair
50
Mediocre
21
Poor
21

Summary of reviews

Guests say
Guests appreciated the hotel's beautiful location, excellent service, and cleanliness. Many highlighted the friendly staff and the stunning design of the hotel. However, some reviews pointed out issues with room assignments and dining services, which detracted from the overall experience.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
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All reviews

10
Wonderful
Feit, May 2025
Pros (+) Stunning historical hotel with access to a magical ancient park. This was one of the best hotels ever!!!
Cons (-) Nothing, it’s perfect.
10
Wonderful
Amanda, May 2025
Pros (+) Luxurious hotel
Cons (-) Slightly dated, although well maintained, could do some renovations.
10
Wonderful
Huey, May 2025
Pros (+) Clean and pretty
Cons (-) Two days was not enough
10
Wonderful
Boon, May 2025
Pros (+) Very nice building with garden and very near to the Wu Gong imperial banquet. Excellent service from the front desk
Cons (-) The service at the Chinese restaurant was bad. The waitress seemed very uninterested in doing her job.
10
Wonderful
Saleh, May 2025
Pros (+) Style and staff
10
Wonderful
Gah, May 2025
Pros (+) I enjoyed a memorable 3-day, 2-night stay at Pan Pacific Suzhou at the family 2 bedrooms, and the experience was nothing short of extraordinary. From the hotel’s impeccable service to its exclusive free access to the Panmen Gate Scenic Area, every moment was unforgettable. Highlights of My Stay: ✔ Luxurious Comfort – The plush bedding, modern amenities, and spacious layout made it a true sanctuary...
Cons (-) Nil
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10
Wonderful
Qianqi, May 2025
Pros (+) Very beautifully built
Cons (-) Swimming pool can be improved
10
Wonderful
Sandy, May 2025
Pros (+) The facade and the design
Cons (-) Water pressure slightly low
9.0
Wonderful
Winnie, May 2025
Pros (+) Everything
Cons (-) Dirts on mirror frame
10
Wonderful
Dimitrije, May 2025
Pros (+) Great hotel! A real jewel! Everything was just perfect. Several things make a difference in comparison with other luxury hotels. First, very elegant and stylish, with a lot of Chinese-style details. Second, great garden next to it with free access, worth visit notably at night with beautiful illumination. Third, delicious Chinese food (at breakfast). Everything else was also a high class: service,...
Cons (-) Nothing.
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Amenities

  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.