All reviews
Congenial , Comfortable, Convenient
The rooms are well kept and clean. Professional and to a high standard. The bathroom held the same standard. Overall the bedroom was spacious and well kept. The location was in perfect walking spot for tourism however there are plentiful other hotels in similar vicinities for cheaper the price. The staff were mostly professional and did their jobs to a good standard.
The breakfast was mediocre but fine. Nothing special, a small area to eat and restricted but okay amount of food. Eg: pastries, a few Chinese cuisines, Western buffet. The fruit choice was poor and the coffee was poor too. The staff, though professional, were often blunt and/or on their phones until I got their attention. Other than that, they were great.
Nothing special.
The room did not have wi-fi. No comb, radar, q-tip found in the bath room. We have to call front office to get them one by one. Only one entrance to the hotel lobby. All other doors are blocked. No chair or couch in the lobby. Cigarette smell all over the corridor.
The facilities in the room was nice the roof Resturant was very nice with many veg options. Staff spoke English and were very polite friendly and helpful. Neo the head concierge was the only English speaking person there and he is an asset to the hotel . Very helpful and friendly. Loved him .!
The front desk staff seemed lost and confused and didn’t speak English. House keeping did just the basic cleaning could have done more and not leave some marked floor mats .
Facilities and staff were fabulous , and the location was excellent.
Beautiful hotel. great location close to malls and easy access to historical sites. The gym was dated but they had both a sauna and steam room, large indoor pool. Room was large and comfy. Nice bar.
The buffet was not good and the breakfast buffet was nearly $30. There's a Starbucks next door and breakfast options around the corner at the malls. The restaurants were quite pricey.
Great location, fantastic breakfast, spacious room and bathroom, they have spa and massages. Delicious restaurant in the hotel. All attractions are near by, shopping street is around the corner. They helped to organize tours. It was perfect!
All was perfect
Good location, good value, super friendly staff. Clean, chic design.
The interior design is modern and chic but not the most practical one. For example, there are not many drawers in the room. If you are a traveler like me who likes taking pictures hunts out of luggage, you may learn now to put things away smartly without ruining the tidy and b room. What’s said, it’s not a big deal.
Good location , near Beijing West Railway station and there are halal restaurants nearby like Ju Bao Yuan hotpot .
Breakfast buffet was varied and very good with plenty to choose from for Eastern and Western tastes. The Amber Lounge on the rooftop is enjoyable (even if the views are not over the Forbidden City) and great for smaller bites (we had pizza). We really enjoyed a visit to the pool which is a good size and which we had to ourselves for the better part of an hour. It was helpful that some reception st...
We did find it slightly strange that any pool-related facilities (sauna, steam-room, Jacuzzi etc) are strictly separated into male and female with the facilities for men being far superior to those available to women. Comparing notes, my husband confirmed that he had had access to a couple of pools of different temperatures and a sauna whereas on the female side, the only facility in working order...Read more