Palazzo Gattini Luxury Hotel
5 stars
9.2
Wonderful
(435)
5 stars
Updating price...

Palazzo Gattini Luxury Hotel

5 stars
Piazzo Duomo 13, 75100 Matera, Matera
9.2
Wonderful
435 reviews
Updating price...

Overview

Rating
Luxury hotel with a full-service spa and free breakfast This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack baExpedia Group
Luxury hotel with a full-service spa and free breakfast This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Palazzo Gattini Luxury Hotel offers 20 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Matera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An indoor pool and a spa tub are on site. Other recreational amenities include a steam room. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 435 verified guest reviews

Available rates

Thu 4/24
Fri 4/25

The neighborhood

Piazzo Duomo 13, 75100 Matera, Matera

What's nearby

  • Cattedrale di Matera1 min walk
  • Sassi di Matera7 min walk
  • Museo Archeologico Nazionale Domenico Ridola7 min walk
  • Castello Tramontano12 min walk
  • Casa Grotto di Vico Solitario6 min walk
  • Museo Laboratorio della Civilta Contadina7 min walk
  • San Giovanni Battista Church10 min walk

Reviews

9.2
Wonderful
435 verified ratings
Wonderful
334
Very good
50
Good
26
Okay
9
Fair
7
Mediocre
4
Poor
5

Summary of reviews

Guests say
Guests praised the hotel's excellent location and the friendly service provided by the staff. Many enjoyed the historical charm of the building and the beautiful views, particularly from the rooftop. However, some guests expressed dissatisfaction with cleanliness and maintenance issues, as well as difficulties with parking and room upgrades. Overall, the hotel offers a unique experience but may need improvements in certain areas.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Joseph, Apr 2025
Pros (+) Everything
Cons (-) Nothing
10
Wonderful
Dana, Apr 2025
Pros (+) Our stay at Palazzo Gattini in Matera was simply exceptional! The city itself was a delightful surprise, and we enjoyed every moment. The hotel welcomed us with warmth, kindness, and professionalism. The breakfast was fantastic, and we are especially grateful to Clara, who greeted us with a smile every morning. The front desk staff was always helpful, and a special thank you to Carmen, who assiste...
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5.0
Fair
Charmaine, Apr 2025
Pros (+) The staff is very friendly especially Carmen who is being very helpful
9.0
Wonderful
Martha, Mar 2025
Pros (+) We love the amazing architecture of the hotel. You truly felt like you were living in a Paso. Both rooms were over the top though we had divided opinions about weather the Roman bath was entirely necessary. The staff were very helpful and the location is terrific.
5.0
Fair
Fred, Nov 2024
Pros (+) Great location and views. Old beautiful building with interesting history.
Cons (-) Reception staff were inflexible and difficult to deal with when we requested a change of room on arrival after seeing the room we were presented with. The hotel was only half full so should have been more accommodating. Then indicated that they would charge us an extra €400 for the ‘upgrade’. Upon check-out presented me with a bill for an extra €600 which was infuriating. Quickly conceded that the...
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10
Wonderful
Kuan, Sep 2024
Pros (+) Excellent location and great hospitality of the staff
10
Wonderful
Christine, Jul 2024
Pros (+) Beautiful property and very helpful and friendly staff. Wonderful breakfast and with gluten free options.
9.0
Wonderful
Pieter, Jul 2024
Pros (+) The most striking thing is that we got a (double) upgrade to a room with a beautifull terrace and jacuzzi overviewing the Sassi. The hotel is perfectly located in the centre and located in a old palace. It has a nice terrace for dinner and drinks with beautiful view. The staff is amazing. The only thing is that the hotel is located in the centre of the historical and car-free area. We arrived by c...
Cons (-) Perhaps better instructions how to get to the parking area of the sister hotel. For the rest great hotel and service.
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9.0
Wonderful
Susan, Jun 2024
Pros (+) The hotel is in a great location.
10
Wonderful
Axel, Jun 2024
Pros (+) Nice view to Duoma, upgrade for free, Shuttle Service, nice place, terazza, central location, breakfast in wine cellar

Amenities

  • Indoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberIT077014A101085001, IT077014A101085001