All reviews
The staff is excellent...
The towels could be better
A great place to stay. All the staff, with no exception, were so helpful and friendly. Francesca, in particular, was professional, attentive and went out of her way to assist with many things including arranging taxis for us. The rooms were spacious and cleaned beautifully each day. The breakfast was really good with an amazing choice and lovely moka coffee.
We would have enjoyed having coffee/tea making facilities in our room.
Breakfast was amazing, seriously. Having 2 rooms with roof access was great for the family. The location was great for visiting other towns in Puglia during the week.
Beds were a bit too firm, but that's it.
Palazzo Cicolone exceeded our expectations IN EVERY WAY. Everything from the lovely and helpful receptionists to the over-the-top breakfasts to the balconies that overlook the cobblestone street, to the blackout shades, to the beautifully restored and designed spaces. You can tell the staff really understands how to pamper their guests. We’ve never been so impressed by any guest experience anywher...
Everything was more than perfect.Read more
The staff were amazing and a credit to the hotel. Francesca on reception went above & beyond to help us. The ladies that cleaned our room daily were so thorough. The ladies behind the bar provided a first class service and kept our drinks flowing😀. And not forgetting the staff who ensured our breakfast was prepared to a high standard. What more could we ask for! This hotel is a little gem and the...
It was the most friendly, clean and beautiful hotel.
Nothing, everything was perfect.
The staff were great. Especially Francesca!! Room was clean and bar was cheap.
n/a
Very friendly, helpful staff. Beautifully appointed and the pool area is fabulous. Excellent location.
Exceptionally helpful staff
Breakfast, staff, building
No parking available but very close