All reviews
The room was clean and charming, and the breakfast was especially wonderful - everything was fresh, well-prepared, and beautifully presented. The breakfast area itself was also lovely, with a peaceful atmosphere during the day (even though there were a few late-night parties outside). The pool area was also beautiful - a perfect spot to relax. All of the shared spaces throughout the property felt ...
There were just a couple of small things that could be improved — there was no trash bin in the room at first, but the staff kindly brought one when we asked. The soundproofing between rooms seemed weak, and although we were very quiet throughout our stay, we still experienced some discomfort. It was also surprising that there was no television in the room, and the bathroom sink drained a bit slow...Read more
The staff is excellent...
The towels could be better
A great place to stay. All the staff, with no exception, were so helpful and friendly. Francesca, in particular, was professional, attentive and went out of her way to assist with many things including arranging taxis for us. The rooms were spacious and cleaned beautifully each day. The breakfast was really good with an amazing choice and lovely moka coffee.
We would have enjoyed having coffee/tea making facilities in our room.
Breakfast was amazing, seriously. Having 2 rooms with roof access was great for the family. The location was great for visiting other towns in Puglia during the week.
Beds were a bit too firm, but that's it.
Palazzo Cicolone exceeded our expectations IN EVERY WAY. Everything from the lovely and helpful receptionists to the over-the-top breakfasts to the balconies that overlook the cobblestone street, to the blackout shades, to the beautifully restored and designed spaces. You can tell the staff really understands how to pamper their guests. We’ve never been so impressed by any guest experience anywher...
Everything was more than perfect.Read more
The staff were amazing and a credit to the hotel. Francesca on reception went above & beyond to help us. The ladies that cleaned our room daily were so thorough. The ladies behind the bar provided a first class service and kept our drinks flowing😀. And not forgetting the staff who ensured our breakfast was prepared to a high standard. What more could we ask for! This hotel is a little gem and the...
It was the most friendly, clean and beautiful hotel.
Nothing, everything was perfect.
The staff were great. Especially Francesca!! Room was clean and bar was cheap.
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Very friendly, helpful staff. Beautifully appointed and the pool area is fabulous. Excellent location.
Exceptionally helpful staff
