Palace Hotel Tokyo
5 stars
9.4
Wonderful
(730)
5 stars
Updating price...

Palace Hotel Tokyo

5 stars
1-1-1 Marunouchi, Tokyo 100-0005
9.4
Wonderful
730 reviews
Updating price...

Overview

Rating
Luxury Tokyo hotel in Chiyoda with a full-service spa This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna. Palace Hotel …Expedia Group
Luxury Tokyo hotel in Chiyoda with a full-service spa This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a sauna. Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center. Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 730 verified guest reviews

Available rates

Sun 4/13
Mon 4/14

The neighborhood - Chiyoda

1-1-1 Marunouchi, Tokyo 100-0005

What's nearby

  • Wadakura Fountain Park3 min walk
  • Masakado Kubizuka4 min walk
  • Museum of the Imperial Collections5 min walk
  • Nijubashimae Metro Station8 min walk
  • Maruzen9 min walk
  • Marunouchi OAZO9 min walk
  • The East Gardens of the Imperial Palace4 min walk
  • Tokyo Ginko Kyokai Building5 min walk
  • INCJ8 min walk
  • Shin-Marunouchi Building9 min walk
  • GRANSTA9 min walk
  • Otemachi Metro Station9 min walk

Reviews

9.4
Wonderful
730 verified ratings
Wonderful
600
Very good
83
Good
19
Okay
13
Fair
4
Mediocre
4
Poor
7

Summary of reviews

Guests say
Guests praised the Palace Hotel for its exceptional cleanliness, outstanding service, and prime location. Many highlighted the comfort of the rooms and beds, along with the quality of food and amenities provided. However, some guests expressed disappointment regarding the value for price, particularly in comparison with other hotels, and noted some issues with bathroom cleanliness and amenities. Overall, the hotel is regarded highly for its luxurious offerings and attentive staff.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Service9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Bathroom3.5 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

10
Wonderful
Sylvain, Mar 2025
Pros (+) Location and restaurant
Cons (-) Nothing
9.0
Wonderful
Claudia, Feb 2025
Pros (+) Excellent location
7.0
Good
Ali, Feb 2025
Pros (+) Exceptional location, friendly staff
Cons (-) Maintenance was scheduled when i checked in, i only got notified before my arrival but not during the booking
8.4
Very good
Anonymous, Feb 2025
Super 5 star hotel. Love this place. Expensive but still an excellent place to stay.
9.2
Wonderful
Anonymous, Feb 2025
Palace Hotel Tokyo is a very fine hotel, which is located in a relatively quiet place in Tokyo. Breakfast is very good, and even has two options: Continental with buffet or Japanese. Everything as very good quality, however, it is not that suitable for families with little kids. We did not have an opportunity to experience most of the services, so it might be a better choice for couples and adults...
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9.6
Wonderful
Anonymous, Feb 2025
We stayed 5 days and 4 nights and our stay was perfect. This was our first time in Tokyo and we wanted to be centrally located to explore. The Palace Hotel is situated where it was easy to get to everything we wanted to see. The staff went above and beyond and made us feel truly welcomed. We ate breakfast at the hotel every morning and the food was incredible. Our room was clean with all the moder...
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9.6
Wonderful
Anonymous, Jan 2025
Very much a five-star hotel in terms of service and room quality, exemplifying Japanese hospitality. The entire staff went out of their way to make our lives easier and always did so with a smile on their faces. The rooms are spacious, and extremely comfortable. The pool with its view over the Palace gardens and surrounding area is also stunning. The only thing lacking was a more comprehensive bre...
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6.0
Okay
Vincent, Dec 2024
Pros (+) Very refined decor, large luxurious room, smells great, great bathroom. Great Japanese breakfast. Great complimentary gym. Air conditioning is perfect. Right next to the park, CBD and a station. Mostly a great aesthetic experience, does not have good value.
Cons (-) Many things has a price beyond the breakfast and room amenities, the western buffet breakfast was rather average. Extremely expensive, the price does not necessarily represent the quality of the experience, lounge and mini bar are not complimentary. Many other hotels have much better value especially with food and lounge access. The bathroom is great, the beds aren't the best I've had. My room doe...
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10
Wonderful
Anonymous, Dec 2024
great experience
10
Wonderful
Anonymous, Nov 2024
Like an oasis of serenity in the middle of a bustling city metropolis.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.