All reviews
The security man outside, the staff at reception, the staff in the restaurant.
The wire on the bedside lamp was frayed, and covered with some tape. The lamo worked, but it seemed dangerous.
beautiful big room with balcony
very little balcony but just enough for a little table and two chairs
Friendly staff, excellent location, great view of the most beautiful parts of the city - good choice.
The room was advertised with a kitchen and more cozy (e.g. carpet) - ours did not have these.
Great location, friendly and professional staff. Our familly suite was spacious and confortable, cleaned everyday. The indoor swiming pool is really nice too of a good size and depth. The food was amazing and well priced. I would definitly recommend it.
I was there for 10 days.Prime location. Clean and neat. Breakfast was very good. Excellent staff. The property manager is outstanding. Overall it was comfortable stay.
I never saw the front desk staff sitting. I felt sorry. If possible arrange a seat for them.I am not aware of the policy of the property.
Everything, it’s a fabulous place
Room had two balconies so a great view in two different directions. Good location although there are two hotels with very similar names so you need to get a card from reception with the address for drivers to get you back there. Very friendly welcome.
Slight issue on check in. I had changed the date online and had confirmation from the hotel via WhatsApp but when I arrived there was some confusion as they were not expecting us until the following day. I had to show them the communication from the hotel before they found us a room.
The hotel was even better than we expected. The manager was very welcoming and messaged prior to our arrival, which we appreciated. The room was spacious, clean, quiet and had amazing city views. The breakfast was also excellent. In general the service from hotel staff was outstanding and they went the extra mile to make us feel welcome.
Huge comfortable room with an impressive balcony view of the palace and city, in a nice central location. Very friendly and attentive staff. Excellent facilities and great value for money.
The hotel is world class, the staff are great and the location is perfect for seeing the city
we liked everything