All reviews
It’s a beautiful property located up on the mountain in a really quiet place. It will be perfect for someone who appreciates quietness and relaxation. We loved the spa and outdoor pool. Food was delicious and service was great. Also it is possible to rent a mountain bike and play tennis.
Nothing
The hotel is absolutely gorgeous and situated on a large property. There are trails for you to go hiking, indoor pools with sauna, a pretty decent gym that offers yoga and Pilates classes, and a beautiful spa to go for massages. The food is very high quality (for all meals) and the wine list is not large but it is comprehensive (caipirinhas are excellent!). Plenty of "experiences" to choose from, ...
The WIFI is very poor at the hotel. Every 3-5 minutes it would disconnect, which made it annoying to stream anything on our phones. Some locations seem to have wifi better than others, but we did not find a single location in the hotel where the wifi wouldn't disconnect frequently.Read more
The property was beautiful! I loved the scenic views.
There was nothing I didn’t like.
1. The environment is warmly and friendly. It’s the best hotel in Brazil that I have ever been. 2. The staff are really excellent. Lara accompanied us visiting the park in Campos do Jordão, we have a good conversation during the visited period. And Peter is good photographer to us. He shoot amazing photos and videos for us. We are surprised his skill. Each video was integrated his fantastic ideas....
If there is a photographer follow us to shoot the pictures or videos in whole process of riding, and make an official record, that’s will be great experience to each guest. I enjoy the experience of riding horse.Read more
All the staff was pleasant and ready to assist with any request. Hotel was completely upgraded from the old Orotur and really has a totally new configuration and modern vibe. Well decorated, comfortable and spacious rooms. Plenty of different spaces, indoors and outdoors, to relax and enjoy the "mountain atmosphere". The indoor pool, sauna, etc... were very nice and well managed with perhaps a few...
Although we had limited meals at the hotel, two experiences stood out. On the positive side the indoor and outdoor breakfast areas were outstanding with an excellent buffet with additional a la carte choices. On the not-so-great side, we ordered we some friends a cheese platter in the evening that left a lot to desire in regard to freshness and taste. I should have returned it, but it was a bit aw...Read more
Garden, restaurant
Tenis court very bad maintained / very few facilities for babies / electronic music playing at the hotel all the time
I love everything about the property,it’s a beautiful place to relax and enjoy the nature
Absolutely nothing
The room and property amenities are amazing i travelled with 2 babys and it was amazing
People very kind and help to you to get a wonderful stay
you have to pay coffee (expreso) in the breakfast buffet