One&Only Cape Town
5 stars
9.2
Wonderful
(523)
5 stars
Updating price...

One&Only Cape Town

5 stars
Dock Road, V&A Waterfront, 0, Cape Town, Western Cape
9.2
Wonderful
523 reviews
Updating price...

Overview

Rating
Luxury hotel with 2 restaurants and a marina Along with 2 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor poolExpedia Group
Luxury hotel with 2 restaurants and a marina Along with 2 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge. One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 523 verified guest reviews

Available rates

Thu 5/22
Fri 5/23

The neighborhood - V & A Waterfront

Dock Road, V&A Waterfront, 0, Cape Town, Western Cape

What's nearby

  • City Sightseeing Cape Town0.02 mi
  • Cape Wheel0.27 mi
  • Chavonnes Battery Museum0.29 mi
  • Green Point Market0.34 mi
  • Green Point Stadium0.45 mi
  • Cape Quarter0.53 mi
  • Two Oceans Aquarium0.06 mi
  • Victoria & Alfred Waterfront0.29 mi
  • Clock Tower0.33 mi
  • Cape Town Diamond Museum0.34 mi
  • Cape Town Stadium0.46 mi
  • Martin Osner Fine Art Photography Gallery0.55 mi

Reviews

9.2
Wonderful
523 verified ratings
Wonderful
418
Very good
42
Good
22
Okay
11
Fair
7
Mediocre
6
Poor
17

Summary of reviews

Guests say
Overall, guests appreciated the hotel's location and some amenities, but many expressed disappointment with cleanliness and service quality. Issues such as unclean rooms, poor staff communication, and inadequate service were frequently mentioned, overshadowing the positive aspects of their stay.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness0 out of 10
Service0 out of 10
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Score by provider

All reviews

10
Wonderful
Nadia, May 2025
Pros (+) Perfect
10
Wonderful
Maria, May 2025
Pros (+) Everything amazing hotel, lovely staff and our room was fantastic with views of Table Mountain.
Cons (-) We liked everything
10
Wonderful
Michelle, May 2025
Pros (+) Everything. Breakfast , room etc…
Cons (-) When we arrived the porter were not welcoming. We had to contact them tho help us.
9.0
Wonderful
Janine, May 2025
Pros (+) The staff is very friendly. The rooms are nicely decorated, we overlooked the harbour and it was very quite at night. The pool and spa is extraordinary. The beds were very comfortable. The breakfast is outstanding, they even have glutenfree options on the buffet and on the menue.
Cons (-) Nothing.
10
Wonderful
Beverly, Apr 2025
Pros (+) The staff was five star plus So helpful and friendly
Cons (-) Loved the property
10
Wonderful
Lucy, Apr 2025
Pros (+) Great walking distance location to the V&A waterfront. Modern and well equipped rooms. Didn’t feel cramped at all - very spacious. Kids club was excellent and made our stay with our child much easier to manage - excellent staff in kids club.
Cons (-) Nothing - all was excellent. Price could be a bit more purse friendly though!
10
Wonderful
Nelly, Apr 2025
Pros (+) Everything is absolutely perfect !
Cons (-) Ruch at the swiming pool.
10
Wonderful
Ntshekisang, Apr 2025
Pros (+) The most beautiful hotel that still functions like a hotel.Top tier service.
Cons (-) Nothing to be frank
10
Wonderful
Paul, Apr 2025
Pros (+) Incredible Hotel. Best hotel I think I’ve ever stayed in. The staff were amazing, breakfast was incredible. Pool area was lovely. Rooms were brilliant. I could not offer one thing to improve this fantastic hotel.
10
Wonderful
Mohamed, Apr 2025
Pros (+) Breakfast as always on the top, furnitures are beautiful the design gives a sense of uniqueness. I just love it. My favorite place in Cape Town.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.