All reviews
Location
When booking a suite room we were expecting a nice city view on a high floor, but unfortunately we got a room on the 4th floor out of 18 with an deplorable view of a parking lot. When asked if we could switch rooms or even DOWNGRADE, the receptionist just brushed us off without even checking. When asked repeatedly, all they could offer was a room half the size. When asked if we could get any sort ...Read more
Centrally located, modern high rise,
Pillows of not the best quality, small closet I could barely hang a few shirts, empty mini bar that would not be stocked even upon request, rooms can use a better soundproofing, housekeeping forgot to service the room after leaving later than usual, vanity set and cosmetics not of the best kind, no robes, no slippers.
Location and comfortable bed
It feels like being in a terrarium in the room – the window couldn’t be opened, the corridors are very dark and confusing, and it’s hard to find the way to the elevator. The window from my room faced the gym, so people working out there could easily see into my room.
Excellent location, close to everything. Modern and well planned rooms. Friendly and accommodating staff. We had an amazing stay and would highly recommend NYX to anyone visiting Warsaw.
Beautiful Hotel, we asked for a room in the upper floors and had an amazing view Also location was great
Some of the staff at reception were a bit too stressed and not that friendly (others were super nice) The „gym“ was just an empty hotel room with a few machines and weights, with more than 3 people in there you can barely move
The hotel is big and we stayed at the 12 floor, the room is clean and modern. Brakfest was nice had a lot of variety. Location is next to the warsaw centrala
The pilows were not too comfy but we asked for another pillows and recived
Nice, modern hotel with several top-quality amenities and a great rooftop with skyline view. Overall very pleasant stay.
We were a bit unlucky with some technical issues (a plug not working, a dead light, TV off) but the staff was very quick to fix everything. Nothing serious.
Room was spacious and well designed. Large, comfortable bed, although I wish I asked for a different pillow. Very clean and a nice smell throughout the hotel. Good coffee machine in the room.
My room faced the main road and I could hear the noise made by the trams. The blackout curtains did not completely block the light.
Hotel, location and breakfast