All reviews
Front staff have no manners and place is rundown. Poor experience.
I loved the complimentary Shuttle! And the Pool was beautiful!
There was actually one Cockroach in our room -- which I was able to kill on Friday night. I was super grossed out :-(
Location and amenities were fabulous
Nothing
Resort is on the waterfront, directly across from downtown Hamilton. The resort has a water shuttle that take you across to Hamilton in 5 minutes. It runs in the morning and late afternoon. There was also a shuttle to a beach and golf course. That was very nice. The Newstead has a partnership with Cocoa Reef Resort that provides access to their pool and beach facilities. That was great. The Newste...
Our room was nice but slightly weathered, as was most of the resort. Plenty of space for 3-4 adults. The restaurant on property was hit or miss. We had some good meals at Aurora and some that were not very good. Blu, the other restaurant that is affiliated with the resort, is at the golf course. Our dinner for three, including two bottles of Chardonnay, was way overpriced and we were not impressed...Read more
The view
Roaches in main part of room. Sprayed and still had them.
Views from the room. Lots of space in the room. Professional and courteous staff.
Bathroom shower on/off water handle was loose and fell off once. In the bedroom there was something like an electrical panel by the wood closet.
Overall nice property with location right across from Hamilton. Hotel has their own ferry, however that ferry has quite a limited schedule and not very convenient at most times (doesn`t run mid-day and stops running way too early in the evening, they`re also off on weekends and holidays). Public ferry stop/bus stop are not that far, but you`d have to walk on the road with no side walk and multiple...
Let me start from saying that it was quite expensive (as everything in Bermuda), even though it was off season. For the price we paid I`d expect much more or at least some basic breakfast included, special request to be on a higher floor accommodated and hot tub/heated pool actually working throughout the whole stay (was broken last 2 days of our stay, but hotel somewhat compensated us for this in...Read more
Lovely room (suite).
breakfast service was slow and expensive, (no buffet option).
Staff and views are amazing! Spaciousness of suites cant be beat. Double balcony was an nice treat too. We love full kitchens and this one was perfect. Pools were gorgeous and warm, very well maintained.
Food wasnt as good as I expected and exhorbitantly priced. Tennis courts could have been in much better shape. New tennis court nets would be the easiest immediate fix needed.
