All reviews
The Christmas lights
The staff! Most of them did not help you, did not know that the restaurant wasn't open on Monday, and guided you to it. Others had the same problem.
Holiday Village is absolutely amazing 👏
great place, would definitely return, however, cost of stay was extremely high...so come prepared to spend money. Shuttle service was the best, room was extraordinarily great and very comfortable. This is a a very nice luxury hotel/stay.
Cost of stay was high.
Excellent property. Lots of things to do for all age groups.
The staff was very hands off. There was no orientation at checkin or personalized recommendations on what we could do with the kids. Each time we were simply directed to the website so we could browse everything ourselves. A part of customer care is providing human to human conversations and telling us personally about the property, its history and what all we can do here. Just reading the website...Read more
The lower bar area was beautiful! Restaurant location was perfect, service very nice, preferred Fallingrock decor and ambiance!
The closet in my room 323 smelled like a dog, dinner was awful ( chicken) eggs Benedict for breakfast terrible, had a lemony aftertaste! My children wanted a night swim and pool was closed! Decor in the Grand Lodge seems like it will soon be passe
Amazing. Fawn and Fable had tremendous food and service.
nothing
Friendly staff
Not enough activities during the week.
The facility was excellent and staff extremely accommodating
Rockwell's Bistro was a bad experience. From the service to the food the experience was disappointing and substandard.