All reviews
The amazing staff, food and cleanliness
Beautiful modern hotel in the middle of a local town. Some throw away from the city.
The finish of the aesthetics wasn’t great everywhere but didn’t make much difference to me
Reception: Greeted with huge smiles and welcome by potentially back of house staff members as we set our literal first step onto the premises was the sign that we instantly turned toward each other in anticipation of realising we may have found “The One”. Mandrin then appeared and took our luggage with a gentle and genuine want to ignite our arrival. Once in reception we were politely sat down, of...
Areas for improvement - The App, we didn’t realise they had one but when we found it, would have liked the functionality to order room service, possibly see a Spa menu and generally spend money! - Inclusion of the Al La Carte restaurant in the Half Board booking. Even a limited menu would have been more inviting to try their culinary options. - At the time of writing there were substantial buildin...Read more
Excellent staff immediately responding to any requests. Stylish facilities. A good location and proximity to the beach .
Construction site behind the room door disturbed from early morning
The staff were really friendly and informative from check in to my departure.
The staff were the best and I liked the modern clean design of everything. The private pools and decks were great, the main pool gorgeous. The spa and massage by Leonidas was amazing,
The corridors are stone and the rooms are not soundproof so you can hear a lot from your room if there are people out in the corridor. Also would prefer a walk in shower not shower over the bath.
Very friendly and helpful staff, comfortable rooms, lots of space around the pool and very comfortable pool furniture. Good gym well kitted out and good bar and restaurant with lovely views of the sea. Very good choice on the breakfast buffet which was well stocked.
Checkin was smooth and quick. The breakfast and dinner was wonderful. Service was excellent and the design of the hotel was lovely. Special mention to the service at breakfast and dinner. The staff were absolutely wonderful. The outdoor hotel pool was very aesthetic with good access to sun loungers and umbrellas.
The hotel was not as advertised. The private pool is advertised as heated and was so cold that it was not comfortable to swim. The room also had no AC. When we arrived we were told that the hotel had a central heating system was turned on, despite the weather being very warm. We were told this couldn’t be turned off. We were told we could sleep with the door open if needed. Subsequently we did not...Read more
Wonderful Experience – Highly Recommended! The entire team went above and beyond to make our stay exceptional. From the reception staff, the waiters, and the helpful bellboy – everyone was kind, professional, and attentive. The rooms and all the facilities were spotless and excellent. Special thanks to the amazing Liana, who does an outstanding job and truly made a difference in our experience. On...Read more
