All reviews
The breakfast and dinners were superb cooked over charcoal in front of us at the table. A welcome treat and japanese tea were served to us on arrival while the staff took our luggage to our room. The room itself was luxurious and had everything we needed. The staff were attentive to all our needs and helpful with booking taxis and anything extra we requested including room service with coffees/tea...Read more
The property was beautifully appointed and traditional in style. The staff were very attentive and looked after all of our needs. We had an amazing Sukiyaki dinner as well as breakfast and were treated like we were the only people there. Fantastic experience.
Beautiful ryokan with spacious, clean, and comfortable rooms with private onsen. It was a relaxing, cozy place to return to after a long day of sightseeing. Traditional Japanese breakfast was delicious, with generous portions. Staff was very hospitable and accommodating, and made every effort to make it a wonderful stay. Location was an easy 10-min walk to the subway station.
Our suite was up a narrow flight of stairs, which was not an issue for us but may be for others with mobility challenges. There were some slight language miscommunications, but no major issues.
The room was very clean and the breakfast was delicious.
N/A. Everything was at least acceptable.
The staff is so friendly and helpful they made the experience so much better The place is so cozy and luxurious
Nothing
We had a wonderful time during the stay in Kyoto. The team makes you feel at home and the professional and courteous service is second to none. The immersion in local cuisine and traditions was a great experience and made the stay a once in a lifetime type journey.
My stay in Kyoto was nothing short of magical. Nestled in the heart of the city, my accommodation at Nazuna Kyoto Nijo-jo offered a peaceful escape with a perfect blend of traditional charm and modern comfort. The design of the ryokan was stunning—elegant, minimalist, and rich in character. What truly made the experience special was the attention to detail. From the warm welcome upon arrival to th...Read more
Private indoor and outdoor baths were absolutely the n1 winners of this stay. The staff and the meals were superb!
The property was absolutely the most beautiful place we have stayed at. The staff were spectacular. They treated us with exceptional hospitality and kindness. The onsen was soothing and the meals were served cooked on a grill in front of us.
I wish we could have stayed longer.
The traditional breakfast experience was fantastic! The staff are incredibly friendly and helpful and the rooms were excellent. Overall we had a phenomenal time, highly recommend!!
