All reviews
The jungle area rooms
Water lagoon access and no sunrise
Delicious breakfast, super friendly and helpful staff, very cool amenities like yoga classes, paddleboards, etc. The staff here definitely go above and beyond (hi, Carlos!).
Traffic on the highway was audible at points in the room :(
Warm pool, nice view, good staff
We’ve been stay in Laguna room and was super difficult to adjust water temperature in the shower
Room was amazing and staff as well! Thanks to Dana, Jorge and Carlos!
If you are not by car, you will be very far from everything. Taxi is not so expensive.
This Hotel is just spectecular. The stuff is Really Kind and Everything is just Perfect. Really down to Earth and a Calm Place to stay it. Just love it 🫶🏼
Nothing
Amazing room, set in the jungle, a couple of minutes walk from the lagoon. The room is genuinely stunning, with high vaulted ceiling, feeling both like you are in the jungle as well as in your own private cocoon. The room is a little dark, but when you are not looking for things, the lighting is very atmospheric and provides an incredible setting for relaxing. Best hammock experience, and the bed ...
I hadn’t quite clocked that the resort is essentially in two parts, one jungle, and one lagoon, and the lagoon section has no rooms, as they only have a small section of access to the lagoon, which is a bit disappointing. It was quiet when we visited, with only two other couples staying, but because lagoon access is so narrow, it can quickly feel busy and not that relaxing as you would need for ac...Read more
Rooms are extremely beautiful! The Restaurant was also very good and the lagoon view was also nice! Staff top!
We heard a lot of car noises during the night because the hotel is near a very busy street
It was heaven. My jaw dropped as soon as I saw the room I booked with a plunge pool. Not to mention their restaurant has the most amazing views.
Love everything about this hotel, location, rooms , restaurant , food and staff. Jorge (front desk), Carlos and Christian ( restaurant) went above and beyond, excellent customer service.
Exceptional Hosts are really welcoming Paddle available for sun rise Food amazing
Noisy but the hotel can’t do anything unfortunately as it is because of the works for the new maya train Hope it will end soon But hosts are really looking at your comfort!
