NH Collection Quito Royal
5 stars
9.0
Wonderful
(665)
5 stars
Updating price...

NH Collection Quito Royal

5 stars
Cordero 444 y Av. 12 de Octubre, Quito
9.0
Wonderful
665 reviews
Updating price...

Overview

Rating
Just steps away from Ecuador’s World Trade Center, the NH Collection Quito Royal offers comfort and style in the heart of Quito’s business district. Quito’s historic Old Town, a UNESCO World Heritage Site, is only 15 minutes away and you can jump on NH Hoteles
Just steps away from Ecuador’s World Trade Center, the NH Collection Quito Royal offers comfort and style in the heart of Quito’s business district. Quito’s historic Old Town, a UNESCO World Heritage Site, is only 15 minutes away and you can jump on a bus at EcoVia Baca Ortiz station, just a few minutes’ walk away. Take your pick from the local restaurants and bars, and enjoy the best of Quito’s gastronomic culture. Dine on local cuisine in The Brick restaurant or relax in the hotel bar, with its live music and special dining events. NH Collection Quito Royal’s 124 rooms offer special touches like rain-effect showers, high-quality bath linen, and a large TV with international cable channels. The greenery and foliage among the lobby’s glossy lines and sleek surfaces pay homage to the Ecuadorian rain forest. The gym includes cardio machines and weights equipment, all of which is complimentary for guests. After your workout you can unwind in the sauna and steam room, or enjoy a massage for a small charge.NH Hoteles
Rating
9.0
Wonderful
Based on 665 verified guest reviews

Available rates

Thu 4/17
Fri 4/18

The neighborhood

Cordero 444 y Av. 12 de Octubre, Quito

What's nearby

  • Viteri Centro de Arte0.35 mi
  • Jose Navarro Park0.55 mi
  • Mercado Artesanal de La Mariscal0.73 mi
  • Casa de Cultura Ecuatoriana0.78 mi
  • Genaro Larrea Park0.47 mi
  • Coliseo Ruminahui0.68 mi
  • Hospital de Clinicas Pichincha0.74 mi

Reviews

9.0
Wonderful
665 verified ratings
Wonderful
421
Very good
110
Good
75
Okay
25
Fair
20
Mediocre
8
Poor
6

Summary of reviews

Guests say
Guests highlighted excellent service and the friendliness of the staff as major positives. The breakfast offerings were frequently praised for their variety and quality. Cleanliness also received positive remarks. Several guests, however, pointed out issues with noise from outside and stated that some amenities, including room service efficiency and room decor, could be improved.
AI-Generated from customer reviews
Service9.5 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Room Size8.5 out of 10
Amenities3 out of 10
Noise Level2.5 out of 10
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Score by provider

All reviews

4.8
Mediocre
Anonymous, Mar 2025
I was surprised by the lower standard of the room, apart from the gym, no other facilities like a pool or spa. Towards the end I was disgusted when a member of staff who didn't understand English laughed behind my back as if he had something wrong with his head and the whole environment was very unpleasant for me...
10
Wonderful
Carole, Mar 2025
Pros (+) Comfortable
Cons (-) N/A
10
Wonderful
Gillian, Mar 2025
Pros (+) Very well run hotel with friendly and helpful staff always available at reception. Also organised a driver for us to see places of interest and taxis.
9.0
Wonderful
Patricie, Mar 2025
Pros (+) Very comfortable room with heating, shops close.
10
Wonderful
Shira, Feb 2025
Pros (+) Great breakfasts! Highly recommend doing the included breakfast for a bit more. Rooms are comfortable, showers are great. Safe location with a lot of restaurants in very short walking distance.
9.0
Wonderful
Diane, Feb 2025
Pros (+) Clean and the Most Comfortable bed!
Cons (-) Na
7.0
Good
Jason, Dec 2024
Pros (+) Clean Easy check in Staff were accommodating Welcome drinks and snacks Room 1406 view of the city and some mountains A variety of restaurants and cafes and a big supermarket within a 5-10 minute walk Moved us to an upgraded room after AC stopped working properly
Cons (-) Exhaust fan not working in bathroom room a little dark No iron or ironing board in room(s) Room 1406. Air conditioner stopped functioning properly after several days ( Moved us to an upgraded room for the remainder of our stay ) Cost of breakfast a little pricy
10
Wonderful
Estefania, Dec 2024
Pros (+) I really enjoyed my stay. Breakfast was really good. Staff was very kind and very helpful. The hotel was very clean and it was everything that I was expecting. Car was very easily accessible and valet was excellent. Rooms were really clean and very spacious. I will return next year!
Cons (-) The hotel did not have a pool.
8.0
Very good
Jason, Dec 2024
Pros (+) Good location in a safe area, close to a variety of bars and restaurants. Staff are excellent and very helpful.
Cons (-) The bathrooms are a bit old and could use an upgrade, with better plumbing.
9.0
Wonderful
Renée, Nov 2024
Pros (+) Really good facilities and good breakfast
Cons (-) The location. Restaurants around but not much else

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.