All reviews
Nothing!
I have been 10 times in this hotel every year in the last 10 years. All was good so I came back again and again. but this time the stuff was arrogant and disgusting. Not even close to the known Thai politeness and kindness. The breakfast was awful. We had to go eat breakfast outside. We Moved to another hotel and never go again. Not recommended definitely!!
The friendliness of the staff
Construction taking place without notice & random noise during breakfast, pool time and even private time in the premium suite near the Spa - also closed without warning due to maintenance
Amazing stay!
No discount or anything for spa treatments when you are staying at a spa hotel. No spa, currently being built so have to go to another sister hotel.
Fantastic location, right in town. The staff were so friendly and accomodating, and the room was lovely and spacious. Unfortunately my husband and I were sick for some of the visit, and had to extend our stay as we weren’t fit to fly. I can’t think of anywhere I’d rather be “stuck”! The team was really helpful in organising for us to extend our stay there, and nothing was ever too much trouble. Th...Read more
Breakfast was plentiful with lots of choice. Lots of fresh fruits. and choices of Thai and English dishes. Eggs cooked to order, juices, teas, coffees etc.
Even though there were several complaints about some of the Israeli guests and their behaviour, particularly around the pool area, no action was taken. They were very intimidating and hostile towards our friend who was a lone female travelling with her children.
Overall, a lovely resort in a fantastic location. Situated right in the heart of Chaweng, the resort offers the best of both worlds — close to the action, yet tucked away just enough to enjoy some peace and quiet. The staff was warm and hospitable, and we had a mostly pleasant experience with them. However, there was one disappointing incident. While sitting at the beach, a local vendor came by se...Read more
Location was amazing. Very friendly staff and backed onto the beach
The in-house restaurant and room service menu was over priced and the menu was very limited.
The breakfast buffet was great but lacked a few things like hash browns and fried tomatoes
The restaurant menu to much Japanese influence and not enough Thai dishes