Morazen Surabaya
4 stars
9.2
Wonderful
(328)
4 stars
Updating price...

Morazen Surabaya

4 stars
Jl. Kayon No.4-10, Surabaya 60271
9.2
Wonderful
328 reviews
Updating price...

Overview

Family-friendly hotel with a winery and a full-service spa An attached winery, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, a bar/…Expedia Group
Family-friendly hotel with a winery and a full-service spa An attached winery, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, a bar/lounge, and a steam room are onsite. Morazen Surabaya offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.2
Wonderful rating
Based on 328 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood - Genteng

Jl. Kayon No.4-10, Surabaya 60271

What's nearby

  • Tunjungan Plaza1 min walk
  • Monumen Kapal Selam0.1 mi
  • World Trade Centre0.28 mi
  • Joko Dolog Statue0.48 mi
  • Taman Hiburan Rakyat1 min walk
  • Surabaya Plaza Shopping Mall0.15 mi
  • Sharp Bamboo Monument0.37 mi
  • Grahadi0.49 mi

Reviews

9.2
Wonderful
328 verified ratings
Wonderful
247
Very good
50
Good
17
Okay
5
Fair
8
Mediocre
1
Poor
0

Summary of reviews

Guests say
Guests appreciate the hotel's great location and cleanliness, with many praising the variety and quality of breakfast options. However, some reviews highlight issues with service, particularly during busy times, indicating that staff could be more helpful and informative. Overall, the hotel is seen as a good value for money with modern amenities.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Lucy, May 2025
Pros (+) Unbelievable value for money: the room was large, luxurious and comfortable. Staff were very friendly and helpful and the hotel is easily accessible from/to the main train station and airport.
Cons (-) Nothing.
10
Wonderful
Cliff, Apr 2025
Pros (+) Beautiful people! Lovely service. Great food!
9.2
Wonderful
Anonymous, Feb 2025
A great hotel. Striking lobby with a beautiful lemongrass aroma. Breakfast with so many choices that boggles the mind. Nice big rooms (although the bathroom is a bit small). Excellent food. Special shout out to Dyi and Galih for the wonderful service during breakfast.
9.2
Wonderful
Anonymous, Feb 2025
Nice hotel
10
Wonderful
Anonymous, Feb 2025
Perfect for staycation, strategic location
10
Wonderful
Anonymous, Feb 2025
1st time stay here, great location, nice room
9.2
Wonderful
Anonymous, Jan 2025
Lovely stay at the hotel. They had a bar and also cafe. If i had to nitpick, wish there were more elevators. Sometimes the wait for elevator is long. Otherwise everything is excellent
6.8
Okay
Anonymous, Jan 2025
The breakfast was good and lots of choices. But the room is dusty, smells smoke although we booked non smoking room. And the room is not sound proofed at all, my son was taking a nap and woke up few times as it was so noisy.
10
Wonderful
Anonymous, Jan 2025
Good service good food room excellent
9.6
Wonderful
Anonymous, Jan 2025
The property exceeded our expectation in terms of location, cleanliness, and facilities. The value for money was exceptional, meanwhile the staff greetings and attention to details were one of the best highlight. Totally enjoy our 2 nights stay and will definitely coming back !

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.