All reviews
The location is very good, and the hotel itself is quite nice, I do recommend it, but not for 2025 due to the ongoing construction work around the property. The hotel manager leaves much to be desired as a professional.
I paid for a room with an extra-large bed, but the noise from the surrounding construction was unbearable from 7 a.m. They offered me another room slightly further away from the noise, and while it was a bit quieter, the noise was still present. The room was the same, but with a standard large bed instead. I asked for a price adjustment since that room costs €700 less online. The manager refused. ...Read more
Great location and a nice room
Love the art and the comfy bed and the text messages from the front desk making sure we were comfortable was very nice
One member of the staff at the pool came across as a bit snobby but most everyone was delightful and helpful and made us very comfortable
Beautiful decor and incredible staff!!
That we had to leave it!!
Great location, modern design and close to subway and bus connections. A friendly welcome and good first impressions.
Honestly, We paid a lot of money for this hotel, however I personally felt it was way below expectations. We had an issue with the breakfast. Limited choice, greasy and you only get a certain amount to spend which barely covered one meal and a coffee for example. You also have to add a 20% tip on top so the “included breakfast” would end up costing you $20/30 a day per person. We raised our concer...Read more
Kind staff, nice facilities, location.
The pool is only open until 2 or 4 for guests as they seem to prioritize that space as a bar for non-guests. That was really, really disappointing as I was staying there on a work trip and was hoping to use the pool when I was finished for the day around 4pm. Temperatures in the city were over 90 degrees. The pool was part of why I chose the hotel and I never got to use it.
Loved the room, always super clean and amazing location . Also perfect breakfast all the time
The pool closed really early so we couldn’t use it much and the gym was pretty small
Great neighbourhood, clean rooms, good hotel restaurant
Room on one of the upper floors directly under the hotel's night club, it felt like you were in the night club, super loud music until 2 AM. When you pay more for one of the upper rooms, you would expect more comfort, not less.
The rooms were of a comfortable size. The hotel staff was very courteous and very helpful. Breakfast at the coffee shop was very good.
Great location in Soho.
Times the pool was open to use constantly changing due to private functions and was never open for long enough.
