Mirabeau Etoile
4 stars
9.3
Wonderful
(29)
4 stars
Updating price...

Mirabeau Etoile

4 stars
12-14 Untere Mattenstrasse, 3920 Zermatt, Valais
9.3
Wonderful
29 reviews
Updating price...

Overview

Rating
Clothing optional hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also …Expedia Group
Clothing optional hotel with 2 restaurants and a full-service spa 2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Mirabeau Etoile offers 17 accommodations with fireplaces and minibars. Beds feature down comforters. A pillow menu is available. 50-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include printers, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.3
Wonderful
Based on 29 verified guest reviews

Available rates

Mon 4/7
Tue 4/8

The neighborhood

12-14 Untere Mattenstrasse, 3920 Zermatt, Valais

What's nearby

  • Zermatt-Matterhorn Ski Resort5 min walk
  • Matterhorn Museum9 min walk
  • Zermatt Railway Station6 min walk

Reviews

9.3
Wonderful
29 verified ratings
Wonderful
24
Very good
1
Good
2
Okay
1
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests were overwhelmingly pleased with their stay, highlighting the hotel's excellent location, cleanliness, and friendly service. Many appreciated the comfortable accommodations and the quality of amenities provided. While there were minor criticisms regarding breakfast space and air conditioning, the overall sentiment was highly positive, with many guests expressing a desire to return.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service8.5 out of 10
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Score by provider

All reviews

10
Wonderful
Rauza, Mar 2025
Pros (+) The property and our room were sparking clean, the staff was very helpful and quick to respond, location is very convenient as it is close to the train station and only a short walk to the center.
Cons (-) Pool water not very warm
9.0
Wonderful
Neil, Mar 2025
Pros (+) Rooms excellent and service good. Good for kids
Cons (-) Cleaning of the rooms wasn’t efficient in the day and the restaurant in the day was slow service.
10
Wonderful
Mandy, Feb 2025
Pros (+) Great selection
6.0
Okay
Nasr, Feb 2025
Pros (+) The rooms were nice and clean. The staff with one exception was excellent. Location was good for reaching the slopes. Good restaurant. Beds were very comfortable.
Cons (-) The room temperature was too hot and could not be adjusted below certain level. The bathroom window had a net curtain and people could see inside as this was a ground floor room. The breakfast was ok but one of the staff, an elderly gentlemen was not friendly at all.
10
Wonderful
Mona, Jan 2025
Pros (+) One of the best hotel I ever went, Nothing to comment on it , Everything is amazing the room , the people, the view. I enjoy every moment in the hotel and our sitting in the lobby is unique and memorable 😍💝best of luck
Cons (-) Nothing but my be the preparation for lunch table was little noisy while we are having our breakfast 🍳 ,Otherwise everything was amazing
8.0
Very good
Paolo, Jan 2025
Pros (+) Location was great. Room was clean and bed was comfortable.
Cons (-) None.
10
Wonderful
Frantz, Dec 2024
Pros (+) The room's presentation was nothing short of fabulous, exuding a charming winter European décor. It featured a luxurious king-size bed where I instantly drifted into a deep sleep after a long day in the snow. The bathroom was equally impressive, equipped with an Electronic Smart Bidet Toilet Seat controlled by a remote, a spacious tub, and a rainfall showerhead with an attached hose. To top it off...
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10
Wonderful
Sebastian, Dec 2024
Pros (+) Everything! The staff were fantastic, the room was luxurious, and the included breakfast was awesome. Seriously wonderful time.
Cons (-) Nothing!
10
Wonderful
Anastasia, Sep 2024
Pros (+) We were in the new building so we enjoyed it a lot! So clean, spacious, modern, Chopard bath amenities. Spa facilities were great. Pool was wonderful! Enjoyed the jacuzzi. Literally 3 minutes away from the station. They gave us a ride back to the station which was nice. Breakfast was very good. You get a view to the Matterhorn from the breakfast area and from some of the rooms. Staff are extremely...
Cons (-) Nothing that we didn’t like.
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10
Wonderful
Neil, Sep 2024
Pros (+) Location, staff, room and bathroom, breakfast were excellent.
Cons (-) No a/c to cool the room down. Temperature was set at a minimum 18c which was too warm at times.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:30 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.