All reviews
Staff was very helpful and location was good
The breakfast was excellent. The hotel location was also great. The room was sizeable and comfortable.
There was a strange and terrible smell in the room hallway. The elevator walls were scratched, not sure if it is part of the aesthetic but not pretty. The staff service was okay but not at a 5-star hotel level. I would expect more friendliness and assistance with concierge matters.
Our room was fantastic, lovely spacious design and great private outdoor terrace with hot tub. The staff were amazing, super friendly yet professional and so so helpful. Breakfast was gorgeous - the staff at breakfast were all wonderful too. It was ab absolute treat to stay here. We just loved it
there isn't really anything we could say we didn't like ! The fact we had to leave !? ;)
Front desk staff are super nice and helpful
Every day housekeeping would remove and not replace towels, water, or all soap/shampoo/conditioner. One day they left the towels dirty and on top of our suitcases. Phone in room not working. Very dirty room. Towels and linens fraying. Mostly housekeeping was a disaster. Kept having to call down for everything housekeeping would remove from the room and not replace (literally every day something ne...Read more
Exceptional staff! Wonderful breakfast.
Excellent suites with a bath tub and steam room and the big area
N/A
Excellent property and excellent staff . Really had a great time
There is nothing I didnot like .
The hotel is at an excellent location. Quiet and only a short walk to the cemetery. Supermarket and restaurants were nearby. The area felt safe even at night.
Originally our 4th floor room was facing the inner courtyard but we could hear loud music and people talking coming from the lounge. We asked to move and the hotel immediately relocated us to a higher floor room facing the street. The hotel sent us some chocolates to apologize which was a nice gesture.
Size of the room, style of hotel and friendliness of staff, especially the reception team. Enjoyed delicious meal at Rufino restaurant onsite.
Nothing
