Mh Florence Hotel & Spa
4 stars
8.5
Very good
(1958)
4 stars
Updating price...

Mh Florence Hotel & Spa

4 stars
Via Luigi Alamanni, 37, 50123 Florence, Tuscany
8.5
Very good
1958 reviews
Updating price...

Available rates

Wed 3/19
Thu 3/20

The neighborhood - Centro Storico

Via Luigi Alamanni, 37, 50123 Florence, Tuscany

What's nearby

  • Santa Maria Novella7 min walk
  • Palazzo dei Congressi8 min walk
  • Palazzo degli Affari8 min walk
  • Stazione Leopolda9 min walk
  • Piazza Santa Maria Novella10 min walk
  • Teatro Comunale di Firenze11 min walk
  • Poggiali e Forconi Galleria D'Arte7 min walk
  • Fortezza da Basso8 min walk
  • Firenze Fiera8 min walk
  • Museo di Santa Maria Novella9 min walk
  • Museo Nazionale Alinari della Fotografia10 min walk
  • Cenacolo di Fuligno11 min walk

Reviews

8.5
Very good
1958 verified ratings
Wonderful
1071
Very good
432
Good
217
Okay
97
Fair
73
Mediocre
29
Poor
39

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. The location was often praised as being convenient and central, making it easy for guests to explore the area. Guests appreciated the cleanliness of the facilities and the quality of breakfast served. However, there were significant complaints regarding the service, with many guests expressing frustration over issues such as malfunctioning air conditioning, billing discrepancies, and overall unsatisfactory customer service.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
Breakfast8 out of 10
Service2.5 out of 10
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Score by provider

All reviews

8.0
Very good
Fjaf, Mar 2025
Pros (+) Good breakfast with a large variety. Good location near the main train station as well as tram and bus stops. It was clean and staff were friendly if we needed anything and we could see the Duomo from the balcony.
Cons (-) The bedroom was really small, we booked a family room for 3 adults and the beds were squashed together ( not like in the picture) and there wasn't much room to move around. We were out for most of the time, so it wasn't a massive issue.
3.0
Poor
Vlaho, Feb 2025
Pros (+) Ok
Cons (-) Very dirty bathroom, hotel smells like sewage, hotel reaction was terrible. Hotel obviously does not respect health and safety standard.
7.0
Good
Stephanie, Feb 2025
Pros (+) The staff were friendly. It was a short walk into the centre and from the train station. The tram was right outside hotel.
Cons (-) There was a terrible smell of sewage in the downstairs foyer and corridors. The spa wasn’t the best! Hot tub was lukewarm and there were no towels. Hotel rooms were a bit dated and shabby.
5.2
Fair
Anonymous, Feb 2025
All the staff don't know how to say "Hi~~" no one ever said Hi to the customers. They don't even provide a bottle of water. Their sauna was not hot & no water to splash to the stone, and old cold tea in the pot.
10
Wonderful
Thaddeus, Feb 2025
Pros (+) Absolutely everything was superb ! Tram from airport stops outside front of hotel, Staff very professional and helpful, spa spotlessly clean and relaxing.. Breakfast outstanding, worthy of 5star hotel !! Can't praise this place enough !!! Won't be staying anywhere else when in florence !!!
10
Wonderful
Corina, Jan 2025
Pros (+) Very good breakfast, clean room and close to the city center
8.0
Very good
Selina, Jan 2025
Pros (+) Breakfast was superb - great choice and very appealing The room was very good and comfortable, superb bathroom and I loved the view of the garden and pool from my balcony! Spa and pool wonderful. i also had a lovely massage.
Cons (-) The bar is a bit unexciting compared to other hotels - it is a passageway to one of the lifts and does not look inviting. so i did not bother to have a drink there with friends but went elsewhere. The bathroom could do with a magnifying mirror as standard - many of us a visually challenged and need to see to apply eye makeup!
10
Wonderful
Vincent, Jan 2025
Pros (+) Nice location, close to the center and amazing breakfast
Cons (-) All perfect
8.0
Very good
Tomaž, Jan 2025
Pros (+) Great breafast , cleanliness
Cons (-) Noise thrue the doors.Towels are not changed next morning.
9.0
Wonderful
Wei, Jan 2025
Pros (+) Good location, very convenient to the airport, walk distance to the central. Good breakfast. Room with balcony.
Cons (-) None

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberIT048017A1WFT4YSYL